Social media policies. Here are a number of publicly available social media policies and guidelines for corporations, nonprofits and media companies. In some cases, we’ve reproduced them on this site because of how often they get moved around or dislodged.* If you’re in the market for a Social Media Policy, contact Socialmedia.biz — we’re created several policies for well-known brands. If you’re devising a social media policy on your own, a good place to start is Best practices for developing a social media policy. Developed by the Society for New Communications Research, it addresses the major issues related to employee blogging but its principles can be applied to more recent forms of social networking as well. Know of other policies we should add? SKIP DOWN TO | Corporations SKIP DOWN TO | News organizations SKIP DOWN TO | Nonprofits SKIP DOWN TO | Government SKIP DOWN TO | Hospitals & health sector SKIP DOWN TO | Additional resources Corporations Tech & Web companies Other brands Additional companies Other:
Tips for Updating Your Company's Social Media Policy. This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business. As social media continues to evolve, it’s important for us to keep up with the changes. Back in 2009, Mashable published one of the first articles about what to include in a social media policy. It is still relevant today, but social media has changed. This year, the National Labor Relations Board (NLRB) has issued three reports regarding social media in the workplace.
What the Reports Say Jon Hyman, partner in the labor and employment group of Kohrman Jackson & Krantz P.L.L. and author of the Ohio Employer’s Law Blog, provides a brief overview of these three NLRB reports. The third report was unique in that it focused on social media policies. Employers need to be able to adopt bright line rules to guide their employees towards proper conduct. Sample Social Media Policies But Bussing added a word of caution. About Telstra - Company Policies and Business Principles. Telstra Home » About Telstra » Our Company » Corporate Governance » Telstra Values, the Telstra Group Code of Conduct & Business Principles (TGCoC&BPs) and Telstra’s company policies promote and provide guidance on ethical and responsible decision making and behaviour.
The TGCoC&BPs underpins the Telstra Values and sets out Telstra’s commitments to good corporate governance, responsible business practice, its customers, its workforce, society and the environment. Telstra’s company policies give effect to the principles embodied in the TGCoC&BP. A mandatory training program for all employees is also in place to reinforce Telstra’s legal, regulatory and compliance responsibilities. The Telstra Values, TGCoC&BPs and some of Telstra’s key Company Policies are available on these Webpages. Privacy at Telstra Telstra is serious about its commitment to protect the privacy of its customers, including the information that they provide to Telstra.
Whistleblowing Anti Bribery & Anti Corruption. Guarding the Social Gates: The Imperative for Social Media Risk Management. Research Report: Guarding the Social Gates: The Imperative for Social Media Risk Management Author: Alan Webber with Charlene Li and Jaimy Szymanski Publication Date: August 9, 2012 Overview Social media is the modern Pandora’s box: it has had a meteoric rise as a tool to interact and engage with customers, but also a dark underside exposing companies to new types of risk. Almost two-thirds of companies surveyed say that social media is a significant or critical risk to their brand reputation, yet 60% of companies either never train their employees about their corporate social media policies or do so only upon hiring.
Moreover, 43% of companies have less then one full-time equivalent (FTE) dedicated to managing social media risk. To safeguard brand reputation, protect information and intellectual property, and mitigate legal actions, organizations need to be more proactive about managing social media risk. Guarding the Social Gates: The Imperative for Social Media Risk Management.
Tech Etiquette: 3 Rules to Live By. While technology has given people even more ways to connect, it also has a way of making them feel more disconnected than ever. Why pick up the phone when you can hide behind an email? Why have a face-to-face conversation when you can shoot off a quick IM? And, why the heck have you not received a response yet... it's already been, like, two minutes?! There are no standard mores when it comes to technology--and that's a problem. As fellow Inc.com columnist Eliza Browning notes, modern-day business etiquette remains chiefly an exercise in value and respect. Here are some rules to live by: 1. Tone, context, and subtle nuances are easily lost in translation online. To state the obvious: Emails cannot be undone--so watch what you say and whom you copy. Jumping into online conversations, say, on Twitter, is another area where you can get into trouble. 2. Be timely with email responses: Most should happen within 24 hours. 3.
Dealing with Trolls in Social Communities. Legal Risks in Social Media Use by Nonprofits. Legal Risks in Social Media Use by NonprofitsKenneth E. Liu, Gammon & Grange, P.C. As the world has seen in the grassroots revolutions of 2011, online social media can be powerful tools for social change. Nonprofits large and small are increasingly taking advantage of such tools to advance their causes. But as with all new societal advances, social media also pose many risks if not used properly. As your nonprofit organization grows its social media presence, be sure to take steps to avoid the many potential legal traps in the online world, which should include formulating a social media policy to guide your employees on acceptable online behavior. Below are some tips and pointers on avoiding legal troubles in the use of social media. 1. Even if you use a pseudonym online, there are ways that the public, including reporters, can discover who you are, as three young staff of Congressman Rick Larsen of Washington state found out the hard way. 2. 3.
Intellectual Property (IP). 4. 5. American Red Cross Social Media Guidelines. Online Database of Social Media Policies. VIC Dept of Justice [video]