background preloader


Facebook Twitter

(7) Lyft (Zimride app): What kind of experience have people had with Lyft. Why WeGo. Car Sharing.

San diego

Design Principles: The Philosophy of UX. UX in Public Transit. I had the pleasure of speaking at the Oregon Transit Conference this week in sunny Seaside, OR.

UX in Public Transit

This was the conference for representatives of Oregon's many transit agencies. Topics ranged from grant writing how-tos and leadership to the future of public transit itself. I was part of a small panel dedicated to public transit smartphone apps, on account of my work on Transporter, a popular Bay Area public transit app I created in grad school. Also there were Steven Peterson of Routesy fame and Teague Kirkpatrick from RouteShout. The panel was a balanced mix of perspectives: Steven talked about what transit agencies can to do woo developers, Teague demonstrated the simplicity of their transit IT system, and I made the case for a user-centered approach to app design. After attending several earlier sessions, it became clear to me that many attendees saw technology as something they needed to buy to keep up with the times.

Visualizing the customer experience using customer experience journey maps. Too often when we think of a customer, our view is filtered through the lens of our job, profession, department, or specialty.

Visualizing the customer experience using customer experience journey maps

Think of how patients are treated in most hospitals. They are viewed as a disease, an illness, a collection of parts – each with its own specialist. The hospital system is designed for the convenience of the specialists, not for the needs of the patient. Specialists in a hospital are much like the silos in an organization, each viewing a customer from their own departmental lens. Bringing the outside in using customer experience journey maps Customer experience journey maps are a tool to help bring the outside world into an organization. And as we map out the customer’s story, our organization’s own story becomes visible.

How to Make Progress Bars Feel Faster to Users. By anthony on 05/29/12 at 1:52 pm In today’s age of instant gratification, making users wait too long for your application to load is a user experience issue.

How to Make Progress Bars Feel Faster to Users

If users get the feeling that your application loads too slow, they’ll grow impatient, and spend their time elsewhere. While there are technical things you can do to speed up load times, some feature-rich applications have no choice but to make users wait a while in order for the application to work properly. When you’ve optimized your application all you can and it still feels slow, there’s a way you can speed up your user’s sense of time to make them feel like your application loads faster than it really does. When an application is loading, users will typically see a progress bar on their screen that gives them a visual indication of when the application will finish loading.

Use Backwards Moving Ribbings Increase the Number of Pulsations This finding also has implications for indeterminate activity indicators. References. Collaborative Fund. How High-Tech Carpooling Saves Gas, Money and Time. As gas prices continue to climb along with car maintenance costs and environmental concerns, the concept of carpooling to work and around town has never been more appealing.

How High-Tech Carpooling Saves Gas, Money and Time

But there's a lot of hassle and research that goes into finding a reliable person to share a ride with — not to mention the safety concerns. Urban carpooling is becoming more popular not only in the U.S. but also worldwide, thanks to companies that offer commuters safe and affordable ways to share rides on the way to work, to shopping malls and for road trips. Without needing to rely on finding drivers and passengers via classified ads, more high-tech platforms are pairing commuters with like-minded people traveling to similar destinations on the same schedule. Take a look at the concepts below, and let us know if you've been involved in urban carpools. If so, how did you find your buddy? 1. Enter MyRideBuddy (MRB), a service that matches Singapore's drivers with riders. 2. 3. Series supported by BMW i. Sweep the Sleaze. By Oliver Reichenstein Promising to make you look wired and magically promote your content in social networks, the Like, Retweet, and +1 buttons occupy a good spot on pretty much every page of the World Wide Web.

Sweep the Sleaze

Because of this, almost every major site and world brand is providing free advertising for Twitter and Facebook. But do these buttons work? It’s hard to say. What we know for sure is that these magic buttons promote their own brands — and that they tend to make you look a little desperate. Osm2po - openstreetmap converter and routing engine for java. MBA: Car Sharing. In the third episode of Moving Beyond the Automobile, we take a look at a more efficient way to use a car.

MBA: Car Sharing

Car sharing allows users to evaluate the full cost of each car trip, which encourages them to decide what the most appropriate mode choice is for a specific trip. Zipcar, a leading global car sharing organization, reports that members walk and bike 10-15% more than they did before joining Zipcar. DriiveMe - Votre voiture pour un euro. Covoiturage Entreprises Covoiturage Collectivité Covoiturage Entreprise. Ensemble dans les VAP. ECOLUTIS - Covoiturage Dynamique Entreprises Covoiturage Collectivités Covoiturage Entreprise.