(7) Lyft (Zimride app): What kind of experience have people had with Lyft. Why WeGo | Car Sharing.
Design Principles: The Philosophy of UX. UX in Public Transit. I had the pleasure of speaking at the Oregon Transit Conference this week in sunny Seaside, OR. This was the conference for representatives of Oregon's many transit agencies. Topics ranged from grant writing how-tos and leadership to the future of public transit itself. I was part of a small panel dedicated to public transit smartphone apps, on account of my work on Transporter, a popular Bay Area public transit app I created in grad school. Also there were Steven Peterson of Routesy fame and Teague Kirkpatrick from RouteShout. The panel was a balanced mix of perspectives: Steven talked about what transit agencies can to do woo developers, Teague demonstrated the simplicity of their transit IT system, and I made the case for a user-centered approach to app design. After attending several earlier sessions, it became clear to me that many attendees saw technology as something they needed to buy to keep up with the times.
Here's my slide deck. Visualizing the customer experience using customer experience journey maps | Designing Change. Too often when we think of a customer, our view is filtered through the lens of our job, profession, department, or specialty. Think of how patients are treated in most hospitals. They are viewed as a disease, an illness, a collection of parts – each with its own specialist.
The hospital system is designed for the convenience of the specialists, not for the needs of the patient. Specialists in a hospital are much like the silos in an organization, each viewing a customer from their own departmental lens. Bringing the outside in using customer experience journey maps Customer experience journey maps are a tool to help bring the outside world into an organization.
They are a tool that can help bring customer stories to life. And as we map out the customer’s story, our organization’s own story becomes visible. Below are a few examples of different types of customer experience journey maps. [updated September 28, 2011 & May 22 2012 with additional examples] Social Gamer created by nForm. How to Make Progress Bars Feel Faster to Users. By anthony on 05/29/12 at 1:52 pm In today’s age of instant gratification, making users wait too long for your application to load is a user experience issue.
If users get the feeling that your application loads too slow, they’ll grow impatient, and spend their time elsewhere. While there are technical things you can do to speed up load times, some feature-rich applications have no choice but to make users wait a while in order for the application to work properly. When you’ve optimized your application all you can and it still feels slow, there’s a way you can speed up your user’s sense of time to make them feel like your application loads faster than it really does. When an application is loading, users will typically see a progress bar on their screen that gives them a visual indication of when the application will finish loading. The way your progress bar moves and animates affects how users perceive the load time of your application Use Backwards Moving Ribbings References.
Collaborative Fund. ChallengePost.com. How High-Tech Carpooling Saves Gas, Money and Time. As gas prices continue to climb along with car maintenance costs and environmental concerns, the concept of carpooling to work and around town has never been more appealing. But there's a lot of hassle and research that goes into finding a reliable person to share a ride with — not to mention the safety concerns.
Urban carpooling is becoming more popular not only in the U.S. but also worldwide, thanks to companies that offer commuters safe and affordable ways to share rides on the way to work, to shopping malls and for road trips. Without needing to rely on finding drivers and passengers via classified ads, more high-tech platforms are pairing commuters with like-minded people traveling to similar destinations on the same schedule. Take a look at the concepts below, and let us know if you've been involved in urban carpools. 1.
Enter MyRideBuddy (MRB), a service that matches Singapore's drivers with riders. 2. Commuters can update their schedule at any time via their account dashboard. Sweep the Sleaze. By Oliver Reichenstein Promising to make you look wired and magically promote your content in social networks, the Like, Retweet, and +1 buttons occupy a good spot on pretty much every page of the World Wide Web. Because of this, almost every major site and world brand is providing free advertising for Twitter and Facebook. But do these buttons work? It’s hard to say. What we know for sure is that these magic buttons promote their own brands — and that they tend to make you look a little desperate. Not too desperate, just a little bit. No need to remind me of Twitter The user doesn’t come out of nowhere.
Whoever uses social networks to find content, usually begins the web journey there and goes back naturally. Some people probably do use those buttons. “We removed FB buttons and traffic from Facebook increased. If you provide excellent content, social media users will take the time to read and talk about it in their networks. What’s the harm? Don’t worry. Did you know about the spying? Osm2po - openstreetmap converter and routing engine for java. MBA: Car Sharing. In the third episode of Moving Beyond the Automobile, we take a look at a more efficient way to use a car. Car sharing allows users to evaluate the full cost of each car trip, which encourages them to decide what the most appropriate mode choice is for a specific trip. Zipcar, a leading global car sharing organization, reports that members walk and bike 10-15% more than they did before joining Zipcar.
They also report that members save $600 a month when they choose car sharing over owning a private automobile. So while car sharing isn't exactly "Moving Beyond the Automobile," it is a great way for cities and individuals to help make the transportation network more efficient and become less dependent on owning a private cars. (Note: This series is made possible by funding from the Fund for The Environment & Urban Life.) [music] Mark Norman: [00:31] They save $600 per month in what they would have otherwise spent operating and parking and insuring a personal car. DriiveMe - Votre voiture pour un euro.
Covoiturage Entreprises Covoiturage Collectivité Covoiturage Entreprise. Ensemble dans les VAP. ECOLUTIS - Covoiturage Dynamique Entreprises Covoiturage Collectivités Covoiturage Entreprise.