The Empathy Economy. By Bruce Nussbaum You can't Six Sigma your way to high-impact innovation, but you can design your company to generate products and services that provide great consumer experiences, top-line revenue growth, and fat profit margins.
That's the sometimes-painful message CEOs in America are learning today. Quality-management programs can't give you the kind of empathetic connection to consumers that increasingly is the key to opening up new business opportunities. Creativity That Goes Deep. The topic of design is as hot as a pistol these days.
Everywhere you look, you see cover stories and conferences. Publications. Lost Stories: Applied Creativity History. Occupy Reimagining Design. Humantific CoFounder, GK VanPatter was recently interviewed by Wycliffe Radum of Aalto University Design Factory in Finland.
Wycliffe Radum: In the first Future of Innovation [CEB] conference in Helsinki, in September 2009, you challenged Aalto University’s designers to reach into the realm of organizational innovation by designing strategies and systems rather than products and services. Two years have passed since the conference and you have visited Aalto University a few times during this period. ReThinking Self-Organizing Innovation. Humantifc CoFounder GK VanPatter rerethinks the subject of self-organizing innovation.
Having problems with getting innovation going on your cross-disciplinary team? Is Design Thinking Dead? Hell No. Recently, Bruce Nussbaum rang the bell on design thinking and told us he is moving on.
January 2009. Pulse Briefs Google tracks the flu, the virtual classroom, the recruiting power of the EHR, medical students and social networking Consumer Reports Several websites now allow patients to post comments about their physicians.
Complexity Science. February 2008 | Back to Table of Contents Complexity Science Core Concepts and Applications for Medical Practice.
In The Loop. Technology for Aging in Place, MIT AgeLab, Mayo Clinic Center for Innovation, ORCATECH – AARP. The World’s 50 Most Innovative Companies 2012. Exclusive. Innovation without Age Limits. Plugged in: A programmer shows his style at a New York area hackathon.
Young people entering the workforce today have never known a world without the Web. Venture capitalists in Silicon Valley prefer to fund the young, the next Mark Zuckerberg. Willpower — By Roy F. Baumeister and John Tierney — Book Review. New Year’s Resolutions Stick When Willpower Is Reinforced. An Iterative Approach to Innovation Strategy. Crafting design strategies that result in truly compelling brand experiences, products, and services demands a change from traditional methods.
It requires a more creative and iterative design approach that is optimized for identifying real human needs and addressing them with meaningful experiences. Traditionally, the design process begins only after an organization has documented an exhaustive list of “must have” features and requirements. The assumptions used to generate this document are typically based solely on market research data and voice-of-customer (VOC) information.
Information garnered through market research tends to be based on what has sold in the past, providing only a rear-view-mirror perspective of the market. Typically, VOC information consists of survey-generated data and anecdotal stories from ad-hoc customer groups. Many user needs are latent, so it is extremely unlikely that you could uncover any game-changing insights through customer interviews alone. Thomas Fisher: Cutting Health Care Costs Through Design. The need to cut the cost of health care in the U.S. has become obvious to almost everyone, as Ezekiel Emanuel discussed the "Billions Wasted on Billing" in the New York Times last weekend.
But we may never achieve the necessary savings if we leave it up to the politicians. Most of the political discussion around this issue has focused on how to pay for health care, through the establishment of health benefit exchanges and tax credits in the Obama plan, for example, or through the reduction of government regulation and medical liability in the Boehner plan. The greatest savings, however, lie elsewhere: in redesigning the delivery of health care itself. Health care systems have begun to realize this. Leaders in the field such as the Mayo Clinic have established in-house innovation centers largely staffed with designers adept at identifying inefficient and ineffective processes and procedures and developing much lower-cost ways of accomplishing the desired ends. Solo sociaal hardlopen zet aan tot grotere prestaties. What is good design? Www.mayoclinic.org/mcitems/mc2300-mc2399/mc2386-2501.pdf.
艺术界 LEAP - The International Art Magazine of Contemporary China. The Walrus » Bruce Mau, Design & Optimism » Imagining the Future » Ideas. Let me begin with an admission. I am a designer, which means I cannot afford the luxury of cynicism. Designers are called upon to come up with solutions to problems of every imaginable description, from designing a machine to provide kidney dialysis at home to creating an interface for complex critical systems like air-traffic control.
No matter what the specific nature of a project — whether it’s a park or a product, a book or a business — optimism is always central to my work. It’s as important to what I do as research tools, computer systems, or a sense of colour. Three years ago, the Vancouver Art Gallery invited me to produce a major exhibition on the future of design.
The Power Plant - Switch On – The Power Plant Contemporary Art Gallery – Harbourfront Centre.