Process Centric Applications
Enterprise resource planning ( ERP ) systems integrate internal and external management of information across an entire organization—embracing finance / accounting , manufacturing , sales and service, customer relationship management , etc.
A recent study by Meta Group reveals that approximately 80% Performance Metric Systems fail or are discontinued within two years. With all the buzz around measurement programs such as Six Sigma, Benchmarking, and Activity Based Management, this statistic is pretty surprising. Add the complexity and challenges of an ERP implementation to the mix, and suddenly you may be looking at a pretty daunting task.
ERP Implementation Key Performance Metrics (KPIs) « Enterprise Resource Planning and Business ManagementPosted on November 25, 2009 . Filed under: ERP (Enterprise Resource Planning) , erp implementation | Tags: erp implementation , erp implementation kpi , erp key performance metrics , erp kpi | ERP (Enterprise Resource Planning) system cost is divided into two major parts: software cost and hardware cost.
“Keep it smart and simple” is good advice. Key performance indicators (KPIs) are a smart and simple way to harvest value from your ERP system. Just one look and you know if a particular aspect of your business is either healthy or in need of attention. Part of the incredible value of an ERP system is its ability to house comprehensive data in one database. But users need ways to analyze that data quickly.
Enterprise resource planning (ERP) systems have come a long way in accelerating business growth. ERP empowers organizations with real time access to information, and enables them to take quick decisions to boost growth. However, these applications are not routine software applications; they directly impact how the business conducts itself. In most cases, existing business processes have to be reengineered and mapped to the business process as defined in the ERP system. This has many implications – the approach to crafting solutions, implementation and eventual system sustenance have to be carefully managed to reap the full potential of an ERP implementation. While ERP implementations are successful, they have their share of failures as well - to minimize the chances of failure; organizations should adhere to a set of principles, beginning with a clear business case and an effective ERP software selection process.
Here’s a synopsis of a very informative article by Robert Kirtley, Maura Dunn and Lee Karas, all with Duff & Phelps LLC , about how process-centric information management ensures that critical business information is readily available, appropriately stored and easily located when needed; The New Business Of Managing Information – A Process-Centric Approach : The most successful businesses are process-centric – meaning they organize the achievement of strategic and tactical goals around standard, repeatable and actively managed business processes, providing predictable results every time. Process-centric information management is based on an organization’s business functions and the associated processes that realize those functions.
Hammer and Company friend and Phoenix member – United Illuminating’s team led by Dorothea Brennan, offers insight into UI process experiences and looks for feedback on engineering metrics. METRICS FOR ENGINEERING SERVICES The United Illuminating Company is an electric transmission and distribution company serving southwestern Connecticut. Since 1990, we have been focusing on transforming U.I. into a process-centered organization, equipped with measures both traditional and process-based.