Repository. Design activities Co-designing Envisioning Testing & Prototyping Implementing Representations Texts Graphs Narratives Games Models Stakeholders Professionals Service staff Users Context System Offering Interaction Actors map Affinity diagram Blueprint Character profile Cognitive walkthrough Constructive interaction Customer Journey Map Design games Evidencing Experience prototype Group sketching Heuristic evaluation Issue cards Lego serious play Mind map Mock up Moodboard Motivation matrix Offering map Personas Poster Role playing Role script Rough prototyping Service prototype Service specification Storyboard Storytelling System map Tomorrow headlines Usability testing Use cases Wizard of Oz info@servicedesigntools.org / message box for suggestions about tools and case studies / all contents by Roberta Tassi / nc-by-nd cc licence / 2009.
You, Me & Everyone we Know - Helen Hamlyn Centre. Peter Ziegler, Research Associate 2012 Research Partner Epfl+Ecal Lab RCA Department RCA Design Products This project explores the user interfaces and experiences that might encourage older people to spend more time on social networking sites This design study looks at how social networking technology can better support older people in maintaining connections to the individuals and groups that mean the most to them.
The research is part of a larger project with the Epfl+Ecal Lab, Ecole Polytechnique Fédérale de Lausanne, looking at our relationship to the digital world. Research involved 33 short interviews with a spread of 60-90 year olds to capture current attitudes to networking sites, as well as more long-term engagement with eight individuals across a socio-economic spectrum. Strengthen LinksThe research revealed three important findings. Ideas spanned interactive, technological and visual propositions. Previous | List | Next Project period Oct 2011 - Sept 2012. Nesta Innovation in Giving. Care4Care was a membership organisation where members spent a few hours a week supporting an older person in their local community – in return building up their own ‘care pension’.
The idea was to provide support for older people through a system of exchange: members would support an older person now in return for being supported later in life. Time spent helping an older person earned an equivalent time credit (calculated in 15 minute segments). So for example, a member spending 45 minutes making breakfast for their neighbour would earn a credit of 45 minutes which would be recorded for future use; members in effect built up a ‘care pension’ for their own old age. Care4Care was a collaboration between Professor Heinz Wolff, The Young Foundation and Age UK, Isle of Wight. The venture was designed to tackle the national crisis in support and care facing the UK’s ageing population. Update: Award and follow-on funding. Worries about later life - and are there solutions in technology?
Hi I am 63 and still working full time.
I am fit and healthy, not overweight and am enjoying life. I originally intended to work till 65, take my pension, sell my house and settle down to enjoying my retirement. Now it is getting closer things have changed. I am about to take my pension as I can't afford to live without it, even though I am working and I now intend to work as long as I can, just as long as I can do my job. I am terrified of retirement. "Well you can join some groups and get some hobbies", I hear you say. When I draw my state and deferred pension, which will be soon, I hope to tool myself up with the latest technology, a smart TV, tablet, (yes, Skype for my granddaughter), new home phone etc, as I love technology and couldn't bear to be without it. It has been a big decision to take my pension now instead of 2014, as once this decision is made there is no turning back. I have a facebook account but only use it to contact my children and see what they are doing.
Digital Unite. Streetlife - the local social network. DIGITAL TUESDAYS. Social Networking. DropBy - A web site for the over 60s and their families to keep in touch, focusing on interaction - with family, friends and local interest groups. Tyze Personal Networks. Our Digital Planet in Bristol – Dispelling some Digital Inclusion Myths. It’s now just over a week since I completed my first two week stint as Internet Station Manager on Nominet Trust‘s Our Digital Planet Exhibition.
We were in Bristol for this session. Lloyd Davis will be taking the show on to Cardiff this week, before I take the helm again for Liverpool and Glasgow. It’s been a really interesting two weeks, and has been especially useful in giving me some additional insight into the barriers faced by digitally excluded people. As I’ve documented before, a fair few of the people who came into the station, but by no means all, were looking to take their first plunges into the internet, but many had also been some way along the journey but had encountered a problem that prevented them from taking their interest further.
A key theme that emerged for me, however, is that technology is very often not the problem. In case you don’t know what I mean by that. And then there were those whose route along the digital path had been halted by some obstacle or other. Welcome to finerday.