usability
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zgodovina in različni pristopi do usability
But some have learned the hard way that there's a right way – and a wrong way – to approach the topic of making products and services usable. Sometimes in the rush to do "something-anything," companies end up hurting more than helping. Case in point — consider the company that invests major dollars and resources to produce an intuitive, easy-to-use interface only to discover that they've built something that customers didn't want in the first place. Now, that's a costly lesson! Staying ahead of the competition means focusing on the customer, for sure.
ngenuity Journal | Spring 2012 | Seven Common User Experience Mistakes to Avoid in Financial Services
A close friend asked me a few days ago – “You’ve covered decent ground on the science, dimensions, characteristics, design aspects, process and pervasiveness of usability considerations. How about doing a reverse bit? What usability is not about? Or the myths of usability?” I jumped at the chance.
Fact vs. Fiction: What Usability is Not | UX Booth
Usability Guidelines for Heuristic Evaluation « UX Centered Blog
I have read quite a few blogs and articles on Heuristic Evaluation and learnt about the theory-based approach for performing it but failed to find detailed heuristics for evaluating a website. The Heuristics I have read so far are more on evaluating a system/web application than for a website. So this post walks through the process for conducting Heuristic Evaluation and lists various usability guidelines (heuristics) for evaluating a website. Heuristic Evaluation is evaluating the website based on usability principles (heuristics) and identifying the major usability problems with the website as well as evaluating the things which need to be retained from the existing website. One very important point to note here (which is missed by most of us) is the output of the Heuristic Evaluation should also consist of features/things which should be retained from the existing website.
aktivno poslušanje uporabnika
For World Usability Day (10th November 2011) I provided 8 tips (tweets) on Information Architecture (IA) “truisms” I’d want everyone on a team to know before starting a typical website project. Twitter is a little restrictive, so I thought it would be worth fleshing them out. One of the hardest parts of a website project is to work out where everything goes. Once you’ve got a handle on what is going to be included (often via a content audit of a current site) it is best to create a structure by working with the low-level, granular content items.
8 tips for a sane IA – Humanising Technology Blog
najbolši članki UX 2011
Bridging User Research into Design :: UXmatters
Every month in Ask UXmatters , our panel of UX experts answers our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters , please send your question to us at: ask.uxmatters@uxmatters.com . The following experts have contributed answers to this edition of Ask UXmatters: Carol Barnum —Director and Cofounder, Usability Center at Southern Polytechnic State University; author of Usability Testing Essentials: Ready, Set. . . Test! Whitney Quesenbery —Principal Consultant at Whitney Interactive Design; Past-President, Usability Professionals’ Association (UPA); Fellow, Society for Technical Communications (STC); UXmatters columnist
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5 Usability Principles In Practice
Human Factors International published a great post outlining some important usability principles folks should practice when building an app, a website or a product. A friend of ours recently asked us for some tips and examples of a few of these principles. Instead of emailing them back to him, we decided to share the actual examples of each of these in a quick blog post. Here they are:usability orodja
The internet is a wonderful, magical place that is filled with more amazing content than you could shake a stick at; it has an almost unimaginable wealth of resources on a huge array of different topics, and more or less anything you can think of exists on the internet. The problem though, is not that there is too much content, nor that there are too many sites, it’s just that the vast majority of sites and services suffer from a number of different usability issues that make using them anything from difficult and frustrating to downright unpleasant to use . I’m sure you can think of a number of sites off the top of your head that fit into these categories. Unfortunately there are a number of different myths floating about saying that improving usability takes too long, costs too much or doesn’t really do anything useful to these sites and services. As someone who works on a website usability testing tool I hear these myths far too often, and I’d like to dispell them permanently.
12 Website Usability Testing Myths
A well-built sales funnel is never complete until every part of it has been tested and optimized. For maximum success, marketers should dig deep and experiment with every customer interaction point. What follows is a brief guide that outlines what things are good to regularly test and optimize—including PPC, media buys, landing pages, and email campaigns. You don’t have to test everything all at once. Start with the marketing activity the produces the highest return and then work your way down. Some fonts are easier on the eyes than others, and experimenting with various sizes and styles can have a noticeable impact on the success of your sales funnel. »tweet«
Online Testing Essentials: An infographic on what online marketing activities to test.
usability calculators
Reduce Bounce Rates: Fight for the Second Click (Jakob Nielsen's
Different traffic sources imply different reasons for why visitors might immediately leave your site. Design to keep deep-link followers engaged through additional pageviews. A huge increase in "deep dips" was one of the big findings in our new user research for this year's Fundamental Guidelines for Web Usability seminar. That is, ever-more users are arriving deep within websites rather than entering them through the homepage. The bounce rate is defined as the percentage of visitors who turn around at the entry page and immediately leave the site. Such visitors "bounce" out and never see additional pages.mobile web
Next update: Never . By Keith Instone . Usable Web is a stale collection of links about information architecture, human factors, user interface issues, and usable design specific to the World Wide Web. Advertising (4), Animation (3), Applets (6), Graphics (1), Linking (10), Multimedia (12), Navigation (14), Personalization (6), Searching (15), Speed (10), Supplemental Navigation (7), User Demographics (6)
Usable Web
The material may be used as is, or adapted for specific needs. Credit to the original contributors, when available (usually included in each file), is appreciated. New contributions can be sent to stcusability at sufficiently.com
Usability Toolkit
selling the idea of usability
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You're enthusiastic about usability and want to make it happen within your organisation. But your manager doesn't share your enthusiasm. Perhaps your manager sees usability as a diversion from the business of product or software development, or thinks it's too fluffy to truly inform design, or sees it as a threat to his or her expertise. How do you go about changing your manager's mind?
Selling Usability to Your Manager
247 web usability guidelines
The guidelines are purposefully expressed as positive statements, so that when you feed the results back to the design team you can identify some strengths of the design before you launch into the problems.Creating usability test tasks that really motivate users
Usability test tasks are the beating heart of a usability test. These tasks determine the parts of a system that test participants will see and interact with. Usability test tasks are so critical that some people argue they are even more important than the number of participants you use : it seems that how many tasks participants try, not the number of test participants, is the critical factor for finding problems in a usability test .The Kano model assumes three different attribute types – basic, performance, and delight – that collectively constitute the customer experience of your product. The Kano model helps you analyze the customer experience of your product (or service), which..