Tims (2011) Do transformational leaders enhance their followers' daily WE? Analyzing and Theorizing the Dynamics of the …(Paperback)by Michael Leiter 2013. From the Back Cover Contemporary worklife builds upon a foundation for teamwork among skilled and dedicated people.
Despite the utility of supportive working relationships and despite extensive consulting activity on leadership and team building, employees complain extensively about mistreatment by their bosses and colleagues. Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis presents a theoretic framework for considering the fundamental issues of group dynamics and individual psychology that lie behind this ongoing workplace incivility crisis. It contextualizes the need for belonging as a motivation that shapes expressed social behaviour and intensifies received social behaviour. Handbook of Employee Engagement: Perspectives, Issues, Research and Practice - Simon L. Albrecht. Civility, Respect, Engagement in the Workforce (CREW) Nationwide Organization Development Intervention at Veterans Health Administration + Author Affiliations Abstract This article presents a description and preliminary evaluation of a nationwide initiative by the Veterans Health Administration (VHA) called Civility, Respect, and Engagement in the Workforce (CREW).
The goal of CREW is to increase workplace civility as assessed by employee ratings of interpersonal climate in workgroups. Once endorsed by the VHA leadership and adopted by the leaders of particular VHA hospitals, CREW was conducted by local facility coordinators who were trained and supported by the VHA National Center for Organization Development.