Employee Engagement. Engagement Surveys: Gallup and Best Companies face criticism. Peter Hutton (pictured) is not a happy soul.
After more than 30 years in research, including a stint as the deputy MD of pollster MORI, Hutton is convinced many employee engagement surveys are not worth the paper they are written on. To prove the point, he has just written a book, What Are Your Staff Trying To Tell You and he does not pull his punches. Speaking to HR magazine, he says: "My starting point is this: no one has decided what engagement is and surveys don't ask what bosses want their staff to be engaged with. It's so woolly. " Of course, a bit of controversy is always useful when you have a book to promote but Hutton does the raise the question of just how sophisticated models seeking to measure engagement are. Hutton claims the correlation between the Gallup Q12 questions and business performance is "extremely small" - ranging from a low of 0.057 to a high of 0.191 (a 100% correlation would be 1).
So are engagement surveys really so flawed? 1. 2. 3. " Gallup's 12 Questions. Released on September 18, 2014 Released on September 12, 2014 MyRounding, the industry leader in digital health solutions for patient experience, today announced that it has entered into a partnership with Studer Group to create a rounding tool: Studer Group Rounding.
Released on September 4, 2014 The intent of this white paper is to provide healthcare leaders with an introduction to the ED CAHPS survey and developments to date. It should serve to help readers understand what is known about the survey tool and what healthcare organizations should be doing to prepare for this upcoming change. | READ MORE » Released on August 29, 2014 CMS has announced on www.hcahpsonline.com that Hospital Compare data that was scheduled to be refreshed in October 2014 has been postponed to December 2014. Released on August 26, 2014 Released on August 25, 2014 Released on August 18, 2014 Ready or not, CMS' www.medicare.gov/physiciancompare website is live! Released on July 18, 2014 Released on July 16, 2014 Print.
2011_Gallup_Questions.pdf (application/pdf Object) Majority of American Workers Not Engaged in Their Jobs. October 28, 2011 by Nikki Blacksmith and Jim Harter WASHINGTON, D.C. -- Seventy-one percent of American workers are "not engaged" or "actively disengaged" in their work, meaning they are emotionally disconnected from their workplaces and are less likely to be productive.
That leaves nearly one-third of American workers who are "engaged," or involved in and enthusiastic about their work and contributing to their organizations in a positive manner. This trend remained relatively stable throughout 2011. These findings are from a special Gallup Daily tracking series conducted on an ongoing basis since the fourth quarter of 2010 to explore American workers' engagement levels. Americans' levels of engagement at work are generally consistent with Gallup's trends on workplace engagement from various studies since 2000. Highly Educated and Middle-Aged Workers Less Likely to Be Engaged Men are much less likely than women to be engaged at work. Implications for American Businesses and the U.S. Q12® Meta-Analysis. Gallup_q12.pdf (application/pdf Object)
Use of The Gallup Q12 Employee Engagement tool. Permissions and legalities of doing so? We obtained the 12 statements from Gallup's published books (which are in the public domain).
We recommend our clients read these books, and we always reference the Gallup organization and attribute copyright whenever we refer to the survey. What are the implications of using these 12 statements in an employee engagement survey? Does one need to obtain permission from Gallup to use it, or can you survey people using the 12 statements and credit Gallup's copyright appropriately? How do you use this tool? How do you attribute copyright? Any suggestions or learnings people could share on this subject would be much appreciated. Tags: Gallup, Q12, survey ▶ Reply to This.