Good Corporate Citizens make Better CRM Vendor. Customer relationship management or CRM plays an active role in bridging two key areas; sales and marketing, enabling uninterrupted communication for a close collaboration.
Needless to say, this makes CRM a widely-popular and used software solution within a business setting. In fact, as per Gartner, the global spend on buying CRM software totaled to $23.2 billion during 2014. While the employees are the real consumers of CRM, the authority to research and purchase a CRM solution often lies with just a handful of business executives. The point here is to take the real consumers (employees) into consideration before making any purchase, since they are the one who will use the software and possibly may even form opinions about it.
Getting the sales and marketing teams to adopt new CRM software, takes extra efforts. Enterprise Mobility in 2016: Get ready to Manage EMM Opportunities - Hi-Tech ITO. Smartphones and hand-held devices have multiplied in the last couple of years!
In fact, it is believed that by the end of 2019, there will be around of 2.6 million smartphone users on the planet. Since, mobile devices are used extensively, particularly within the workplace, several business domains are quickly acknowledging and accepting enterprise mobility solutions. The vast potential of EMM (enterprise managed mobility) offers a largely untapped market for both; the solution providers and businesses, alike.
This also means that mobility solutions integration within the enterprise will bring a lot of things, and market watchers believe that 2016 will be a witness to these events. Integrate Magento with MS Dynamics AX - your ERP Package - Hi-Tech ITO. ERP – Enterprise resource planning software is now a mandate for company’s growth.
One of the reasons being so is that small and midsized businesses, alike, are looking out for ways to improvise the integration of data across various business processes. Microsoft Dynamics NAV helps to Integrate Large Customers through EDI. Is your CRM solution associated to ROI? Is your CRM solution associated to ROI?
CRM — Customer relationship management solutions may prove to be completely disastrous if they are not associated with your ROI — Return on Investments. Does that ring a bell in your mind about what I want to convey? A lot of research went in, to conclude that most of the times the selection of the software is not the problem, however; the pain is “how does it get implemented”. Management pours in a lot of money to buy in the software followed with employee training, vendor training and a lot more.
Did you do a ROI Analysis, before opting for an ERP Project? In last few years, we spent most of our time working in the world of ERP, apart from other major assignments as well.
These three letters “ERP” are the ones that bring jitters to several business leaders. They are right at their place as ERP projects are extremely high risk and have a massive failure rate, but they necessarily don’t have to. Enterprise apps are now consumer apps. Recently I was reading an article about how designing for enterprises is different from consumer customers and is more challenging.
However, being part of a leading software company who has successfully designed applications for enterprise companies as well as small business and consumer products for more than a decade now, I would want to differ. The difference between designing for consumer and enterprise applications has narrowed down drastically in the past few years. It would not be an over statement that the difference - barely exists at all.
There is a subtle change that has taken over the way users use software applications or "apps" if you prefer so. Users are now more inclined towards enterprise level applications, the one they are familiar with in the workplace, even when they switch to non-work mode. Upgrade Microsoft Dynamics NAV Database to 2013 R2. Copyright © Crispy Codes - All Rights Reserved www.CrispyCodes.com |Email: email@example.com Crispy Codes 401, Hi-Tech House, Gurukul, Ahmedabad - 380052, Gujarat, India.
Email: firstname.lastname@example.org Voice (India): +91-794-000-3266 The Solution: The project was broken down into below structure: Planning: Project was planned an efficient way to achieve the time-line of the project and quality of work with multiple no. of resources working in the same development environment. Planning Optimizing: During the upgrade, Hi-Tech provided many suggestions towards corrections in client’s existing database in terms of design and other bugs created by client’s users and previous partner. Sales, Marketing & Customer Service efficiencies using MS Dynamics CRM. ERP Evaluation Criteria and Functionality Checklist to Select the Best ERP Solution. You are supposed to evaluate an ERP system for possible acquisition, believe me it can come to you and your selection committee/stakeholders – as a nightmare.
Have you ever thought about the amount of research material and operational data you will need to take into consideration an ERP module that suits all your business needs? At Hi-Tech ITO, we have successfully put together this practical list of ERP evaluation criteria, based on our profound experience and extensive research for ERP selection projects.