5 festive tips for improving your business in 2013. As the year comes to a close, it’s a great time to reflect on what you have achieved as a business this year. Importantly it’s good to think about what you wanted to achieve but didn’t manage and what you can do differently next year. So here are five festive tips to help improve your business and give you a better chance to achieve your objectives next year. Festive tip 1 – Reflect on your business purpose and long term vision How long has it been since you reflected on why you started your business? When you started did you write down your business long-term vision and its purpose? Festive tip 2 – Make sure you have a clear business identity and values Is it clear to you and your team what your business stands for? Festive tip 3 – Envision your business at the end of 2013 Set aside at least one hour soon to sit down with your team, or close friends and family and have a brainstorming session.
Festive tip 4 – Create a plan Festive tip 5 – Put in place processes. 5 Creative Ways to Market Your Home. “What if someone you never met, someone you never saw, someone you never knew was the only someone for you?” Sound familiar? It’s the tagline to “Sleepless in Seattle,” and the same adage holds true for the home buying process: Buyers will never find their perfect match if they don’t know it exists. And sometimes sellers have to get creative to make the connection. Here are five ways to help your home’s dream buyer find it and fall in love. Go where the buyers are Is your home within driving distance of a popular tourist attraction, natural beauty, shopping destination, college, entertainment district, major corporation or an airport?
If so, there are many people who need your house and don’t even know it. Hold the mother of all open houses Open houses can be so much more than straightening up throw pillows, putting some flowers in a vase and slapping down a plate of cheese and crackers. What makes a house a home is its appeal to all of the senses.
Have a generous gathering Go social Related: 10 règles d'or pour animer votre communauté via les médias sociaux ... 7 astuces anti-procrastination à mettre en application aujourd'hui. Comment soigner la procrastination ? Je me suis moi aussi posé la question, car le premier concerné. Procrastiner, c’est dans la nature humaine de faire ce qu’on a envie de faire et d’éviter le dur labeur. Sauf que le web 2.0 n’a pas arrangé les choses. Si vous êtes régulièrement embourbé, essayez une de ces astuces dès aujourd’hui.
Plusieurs astuces pour plusieurs situations pour trouver une solution. Faites un maximum de petites choses dès le matin. Une des meilleures façons de combattre la procrastination, c’est l’action… d’entrée de jeu. Faites un premier pas. Les gros projets sont des catalyseurs de procrastination chronique. Ecrivez une liste des choses à faire. Si vous n’en n’avez pas encore, apprenez à utiliser une to-do list. Utilisez votre rythme biologique. Etes-vous plutôt du matin ou plutôt du soir ? Faites un plan, pour bien partir. Face à un gros projet, construisez un plan. Pensez à votre récompense. Terminez une journée au milieu d’un dossier. 5 Reasons Leadership Falls Flat. You can read a dozen books on leadership and attend just as many leadership seminars, but your employees won't follow your lead if you make any of these five common errors: 1.
Trying to lead before establishing credibility. People will only follow you if they believe that you know what you're doing. Credibility doesn't come from a job title or your position on the latest organization chart. Neither can it be "willed" into existence simply because you wish it were there. Fix: Credibility, like trust, can only be earned over time. If you've got a track record of success, you'll need to communicate clearly why that success is still relevant. 2. Even if you've got a truckload of credibility, people won't follow your lead if they don't feel a personal connection.
Fix: The only way to build relationships is to truly care about them as individuals and frequently showing honest curiosity about them, their ideas and the work that they're doing. 3. Conflicting beliefs create conflicting behaviors. Pourquoi le e-learning ça marche. Immobilier Les 6 règles pour réaliser des photos vendeuses. Bien vendre sa maison son appartement passe par l’image et la photographie, pour bien vendre il faudrait être presque photographe professionnel, mais si on observe certaines astuces on peut améliorer les images et optimiser son annonce immobilière. Pour s’aider il est indispensable d’observer les images diffusées pour des sites de décoration et de vente de meubles Il y a des règles à respecter je vous en propose 6 faciles à mettre en place en 3 minutes. 1/ Préférez des plans larges offrant un horizon. 2/ Évitez de prendre une image d’une table ou les chaises sont bien rangées autour de la table.
Car, cela ferme la possibilité de s’imaginer s’asseoir, se poser, investir les lieux, se voir vivre dans cette maison. il est important d’écarter les chaises comme une invitation à venir vous installer. 3/ Donnez de l’angle, en général une table et son environnement seront mis en valeur en prenant un angle, une table prise dans la longueur sera moins conviviale. 4/ Évitez une table complètement nue. 6 conseils pour réussir un argumentaire de téléprospection - Cahier Pratique vente.
7 Things Customers Want Most From You. What do your customers really want from you? No matter what your industry, your customers want more than just great products and workable solutions. What they really want to know is that you--personally--are the type of person whom they can trust to get the job done. Here are the seven things they want to see in you: 1. Independent Thinking Customers want to know that you'll represent their interests, even it's not in your own financial interest--and particularly when the proverbial chips are down.
(Of course, it's your job to make certain that the chips stay up.) 2. Customers want to know that you can be trusted to do the right thing. 3. The best customers don't want you to truckle and beg. 4. Customers don't have the time to sit and listen to cookie-cutter sales presentations. 5. Customers are taking a risk when they buy from you. 6. Customers want you to see the situation from their perspective. 7. Above all, customers want you to be honest with them. 10 Smart Rules for Giving Negative Feedback. Praising good performance is easy, but what about those times when someone on your team needs a kick in the butt more than a pat on the back? In that case, you'll need to give some negative feedback--and do it without demotivating or demoralizing the other person. This post explains exactly how to do this.
Before we get started, though, it's important to remember that the goal of feedback is not to tell people what to do or how to do it. That's mistaking the process for the goal. The actual goal of feedback--even negative feedback--is to improve the behavior of the other person to bring out the best in your entire organization. With that in mind, here are the 10 rules: 1. When a work environment becomes filled with criticism and complaint, people stop caring, because they know that--whatever they do--they'll get raked over the coals. 2.
Changes in behavior are more easily achieved when negative feedback is administered in small doses. 3. 4. 5. 6. 7. 8. 9. 10. Facebook sera-t-il victime de la loi des 7 ans? - le blog relation client. 6 conseils pour améliorer ses relations commerciales. La relation commerciale d’une entreprise consiste à cibler, acquérir et conserver sa clientèle. C’est un facteur qui contribue au succès de l’entreprise et qui constitue un défi permanent. L’objectif est de mieux comprendre ses clients pour ensuite adapter et personnaliser ses produits dans une société qui propose, au contraire, de la grande distribution et de l’uniformité. De plus, cette démarche améliore votre image et rassure vos clients. Rien de nouveau dans cette présentation mais on oublie souvent que les recettes les plus simples sont les plus efficaces ! Faites preuves de bons sens et de logique. Cibler sa clientèle: Vous savez à qui s’adressent vos produits ou vos prestations, afin de le vérifier, il existe une méthode simple à appliquer: le CQQCOQP.
Prenez un peu de temps et répondez tout simplement à ces questions: Comment mes clients utilisent mon produit/service? Personnellement, j’ajoute une question. Pour qui? Cela permet de détailler à qui s’adresse votre produit/service: 5 Characteristics of a Strong Mind. We live in turbulent times. If you and I are to overcome the obstacles in our way, we’re going to need a strong mind. No matter the circumstances around us, we will need to rely upon the mental toughness we normally look for in our heroes, not in ourselves.We admire heroes like Robin Hood and James Bond because they embody the characteristics that we’ve valued throughout the ages. Heroes let us feel what it’s like to have the mental toughness to break out of our boring little existence and enter into a much bigger world—one that is full of possibility. I define a strong mind as having a great capacity to face challenges. Mental toughness gives us the courage to grow from the stress we experience in life.
The Secret Ingredients What secret ingredients do heroes possess? ConfidenceCourageCommitmentControlPurpose Well, maybe the characteristics of a hero aren’t so secret after all. Here are some tips to building a strong mind that I learned while in new agent’s class at the FBI Academy: 1. Relation client : 9 astuces pour améliorer votre gestion de la relation clientèle. Savez-vous que 68% des clients qui cessent de travailler avec un fournisseur le font parce qu’ils n’apprécient pas la façon dont ils sont traités ? 68% de clients qui vont voir ailleurs parce que les entreprises ne s’occupent pas d’eux… cela laisse songeur ! Comment faire pour garder une relation client équilibrée et favorable à la fidélité des clients ? Ce dossier vous propose 9 astuces pour améliorer votre gestion de votre relation clientèle. 1- Accueillir les nouveaux clients Prendre le temps d’accueillir et de remercier un nouveau client pour sa première commande crée une réelle différence.
Dans un monde ou tout est “je“, “moi“, et “moi je“, dans un monde où les gens n’ont pas de temps pour les autres, un peu de générosité peut tracer les fondations d’une route très, très longue sur la voie de la fidélité des clients. Si vous travaillez dans un monde très formalisé, une bonne approche est d’envoyer une lettre. 2- Rester en contact, avoir un plan de suivi 3- Gérer les plaintes des clients. 5 Reasons you’ll love your next meeting - Meeting Agenda | Meeting Minutes | Task List | Team Meeting | MeetingKing. Most people hate meetings. Many meetings are long, counter-productive, don’t get anywhere, and nothing gets done. But they aren’t supposed to be like that. Meetings should be to the point. Meetings should be about getting together the right people to make the right decisions, and follow them through.
Meetings should drive your business, not drive it under. 1. Agenda Meeting without an agenda is like shopping without a list. Make sure you have an agenda ready – not just for you, but for the entire meeting. Pro tip – send the agenda out to the meeting participants 3 days BEFORE the meeting, so they have time to prepare. 2.
When you’re covering the agenda, tasks suddenly start popping up.For instance, take the product launch from the first example. Make sure you note each task as it is created. 3. Long meetings aren’t effective meetings. Which is what you have the parking lot for. Pro tip – Don’t nip all conversations in the bud straight away. 4. What happens in Vegas stays in Vegas. 5. 6 Signs That It's Time to Fire a Client | Inc. 5000. Though all client/agency relationships will have highs and lows, it is important to maintain a mutual respect and understanding during the good times and bad.
This is typically accomplished through good communication, clearly defined deliverables, and a complete understanding of budgets. However, even when an agency covers all of these bases, a difficult client's actions can have a deleterious effect on the relationship. When you've tried everything and still feel like you're getting nowhere, it might be appropriate to ask yourself, "Is it time to resign the account? " Here are six signs that your client relationship might be on the skids. If plagued by one or more of them, it might be time to shake hands and part ways. 1.
Your client is not paying for the work being done. Any service organization is entitled to be paid for the services being rendered. 2. The agency world's success is based on providing quality input, objective points-of-view and candid counseling. 3. 4. 5. 6. 9 Life Lessons for Every Entrepreneur. Gordon Dean was an American lawyer and prosecutor whose distinguished career was fairly typical for Washington types. He went to work for the Justice Department under President Franklin Roosevelt, and taught in the law schools at Duke University and the University of Southern California. He was appointed one of the original commissioners of the Atomic Energy Commission in 1949 by President Harry Truman, eventually becoming its chairman from 1950 to 1953.
In short, he's hardly the usual suspect to offer entrepreneurs advice in 2012. Stick with me. When Dean died in a plane crash in 1958, it’s said that among his personal effects was an envelope with nine life lessons scribbled on the back. These lessons aren’t about the law, or atomic energy, or foreign relations. Rather, they represent wisdom that should be shared and used by people everywhere. These are his superb lessons: Never lose your capacity for enthusiasm.Never lose your capacity for indignation.Never judge people.
Comment gérer sept personnalités difficiles en réunion. " Dès que dix personnes sont dans une même pièce, tout caractère affirmé devient difficile à contenir. L'effet groupe est en effet ravageur. Désireux de se faire remarquer, le trublion va plomber l'ambiance ou dissiper la troupe. Pire, il risque de retourner la salle contre vous et de saborder la réunion. Il faut donc reprendre la main. Voici sept profils d'agitateur récurrents et les meilleures façons de les neutraliser. 1. " Grincheux ". Jamais d'accord, il contredit tout en permanence. " Ca ne marchera pas ! 2. " Prof ". 3. " Joyeux ". 4. 5. 6. 7. " Dormeur ".