A List Apart: Articles: Web Governance: Becoming an Agent of Change. The web’s hit the big time in a way few of us imagined possible.
So as people who make websites, you’d think we’d be celebrating our repeated successes in designing amazing user experiences, as the organizations we work for become increasingly successful. But many of us have noticed a problem in our work: the user experiences we deliver don’t meet our expectations. Here’s the problem: organizations are the context for our work, and when it comes to the web, organizations are broken. Consider these common project scenarios: a website redesign, a web application, or an email or social media campaign. We keep hitting brick walls because the organization has problems with strategy, governance, execution, or measurement. Social media guidance for Agencies and staff - Office for Ethical Standards and Professional Integrity.
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Both politicans and public servants have some of the same issues. Often showing them case studies of other immigration, tax, heritage, whatever in other countries or other States can help them see how they can sell the idea of conversation into their risk averse cultures. It’s all about knowing the fears then gently leading the fearful through the issues, which include staff doing inappropriate things online (get a policy),how to handle negative user opinions,staffing and resource issues (how much time do we have to dedicate),what if no one comeswhat if the press are negativewhy do we have to do thiscan we fake it (PR or fake blogs called flogs)what if we look stupid Showing examples gives concrete working prototypes that they can relate to.
Why not, at the beginning try blogging and wikis behind the firewall – this will reveal a number of things. and so on. Case study: signature project: website governance framework (2004) Victoria govt dept. Governance < Articles < Diffily.com. Training.
Audit. Implementation.Find out how I can help you get better web management. The inevitable result is a significant degradation in overall performance. Sites like this can be recognised in a number of ways: They Typically Exhibit Wide Disparities in Design They Display a Lack of Focus in Content They Use 'Bleeding-Edge' Technologies The problem here is that no-one is appointed to oversee development at the highest of levels. Website Management Team (WMT) A Website Management Team (WMT) is the senior authority in charge of a site.
Community website governance structure? What is a good basic governance structure for a community website?
I'm asking because these kinds of "online communities" are cropping up all over the place, and I'm seeing a pattern I've seen before - when nonprofits encounter volunteers or donated computer hardware. The basic (unexamined) assumption is a) free is better, and b) if we get it (community site, volunteer, hardware), it'll run itself. Left unexamined is the management time involved in making sure these resources run smoothly, and that some roles should b kept in-house, and some should be delegated.
Below is a brief brain-dump of the roles involved in running a online community site. Often, many roles are the responsibility of one person,but it's important to recognize the different roles which could eventually be divvied up among individuals. For the first read through, just ignore the little symbols. Now I went through and identified certain roles: If there's no mark, I don't have a strong opinion either way. Sample Governance Models - Webcontent.gov - Guide to Managing U.S. Government Websites. Web Governance. Illustrated Handbook for Web Management Teams (html) This snapshot, taken on 07/08/2010, shows web content acquired for preservation by The National Archives.
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Cabinet Office Archive. Top Ten Mistakes of Web Management (Alertbox June 1997) Topics Author Recent Articles Popular Articles.
Webcontent.gov - Guide to Managing U.S. Government Websites. Multi-Tier Intranet Ownership. Deputy Secretary's Web Management Task Force. Policies - Internet — Portal. Australian Web Accessibility Policies and Guidelines - Vision Australia. Looking for a rewarding career?
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