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Understanding Luxury Brands and Social Media
Who Uses Social Networks and What Are They Like? (Part 1)
A new study by Anderson Analytics looks into the demographics and psychographics of social networking users on Facebook , MySpace , Twitter , and LinkedIn with a goal of providing marketers with information about users' interests and buying habits as related to their network of choice. The end result is a detailed look at the profiles and habits of social networking users on the web today. Some of the study's findings echo things we've already heard.Report: Twitter still 'missed opportunity' for Fortune
A new report from global public relations firm Weber Shandwick has found that when it comes to Fortune 100 companies, they just don't get Twitter...not yet anyway. According to the study (PDF), which looked at how the world's 100 top companies used Twitter between late August and early September, the companies have a grand total of 540 Twitter accounts owned by just 73 companies; 27 firms don't participate in the microblogging tool/social network. Some 76 percent of those 540 accounts weren't "updated often" and 52 percent were not actively engaged, as measured by the accounts' use of hash tags, links, references, and retweets.Publications Like, Totally Wired 11/12/2009
Gen Y Holds Tight to E-Mail and Texting
Newspapers may be reporting on the demise of e-mail, and some research indicates that young people are turning more toward social networking than more traditional online communication, but college students still see e-mail as a critical medium for messages. More than one-quarter of college students told the Participatory Marketing Network and Pace University’s Lubin School of Business’ IDM Lab that e-mail was the activity they were least likely to give up for a week—far ahead of the 9% who said they couldn’t live without social networks. “These results may be surprising to some, but not if you consider the role email continues to play in the day-to-day lives of Gen Y,” said Michael Della Penna, PMN co-founder and executive chairman, in a statement.Facebook Grabs Soc Net Share
US executives have come to value social media very highly to enhance relationships with customers and build their company’s brand, according to the “Social Media: Embracing the Opportunities, Averting the Risks” white paper from Russell Herder and Ethos Business Law . More than eight in 10 management, marketing and HR executives responding to the July 2009 survey cited relationship- and brand-building as benefits of social media. Execs also considered social media a good tool for recruitment (69%) and customer service (64%), and 46% thought it enhanced employee morale. Respondents reported using social media most for brand-building, followed by networking, customer service, and various research- and information-related activities.

