The greatest inventions of all time. Necessity is the mother of invention.
But no one has ever asked – “what would be the father?” We’d argue that it’s imagination. Somewhere at the intersection between needs and dreams, practicalities and possibilities, are the foundations of great inventions. Our respondents voted for everything from penicillin to bicycles to ‘0’, choosing inventions as humble as the pencil and as earth-shaking as the concept of democracy.
But each of them, as diverse as they are, has in some way contributed to bettering the quality of life of its users. It’s that kernel of ingenuity we wanted to celebrate with this question – asking people what they believe is the greatest invention of all time is a way to celebrate entrepreneurship, genius, creativity – the best of the human mind. “We always stand on the shoulders of giants, and no invention, however ingenious, is de-linked to what came before” As for the number one? Some inventions were conspicuous by their absence – where is the astrolabe?
Mapping Customer Experience Excellence - In. By Arne van Oosterom When the nice people at MyCustomer.com asked me to write an article about customer journey mapping, I knew right where to begin.
A product or service is merely a means to an end. The real deeper value lies in the story attached. I don't want to own a coffee maker - I need to wake up early with a little help from a cup of coffee. I don't want to use a train - I want to get home to my wife and children. Unfortunately, most organizations are not capable of listening to stories. People-centered approaches like Design Thinking, Social Design and Service Design have emerged because it provides us with useful methods and tools to bridge the gap.
I like the description given to it in an article by Kable: "CJM maps the route people take as they interact with services, taking quantitative measures such as number of contacts made and the time taken to access a service. Change Causes Friction Thinking in journeys can be very helpful. Only those who are adaptable survive. Jesse James Garrett: Visual Vocabulary for Information Architect. Looking for more?
My book The Elements of User Experience puts information architecture and interaction design in context for beginners and experts alike. You can now order the book from Amazon.com. version 1.1b (6 March 2002) Jesse James Garrett (contact) Translations of this document are available: Chinese (thanks to Arky Tan) Japanese (thanks to Atsushi Hasegawa) Spanish (thanks to Javier Velasco) Italian (thanks to Laura Caprio and Beatrice Ghiglione) French (thanks to Francois Lamotte) German (thanks to Marcus Brinckhoff) Portuguese (thanks to Livia Labate and Laura Cretton Lessa) Table of Contents Summary Diagrams are an essential tool for communicating information architecture and interaction design in Web development teams. Version history 1.1b (6 Mar 2002) Information on built-in support in OmnGraffle 2.0 New shape library for iGrafx Flowcharter 1.1a (17 Sep 2001) New shape libraries for Macromedia FreeHand Posted cheat sheet and PDF shape template 1.1 (31 Jan 2001) 1.0 (17 Oct 2000)
Methodspace - home of the Research Methods community. Zachary jean paradis. MindshareViz / Imagined in Fall of 2005, for marketers, product developers and venture capitalists who are dissatisfied with traditional trend forecasting and market research reports, MindshareViz is a real-time trend visualization tool that reveals consumer intent through online search behavior.
*Update* Google ended up building a remarkably similar tool to MindshareViz called Google Trends. It uses some of the features highlighted in MindshareViz in limited ways yet focuses mainly on a stock market like view. Check it out: Google Trends. Look what I found at 123 Social Media. European Centre for the Experience Economy.