Workforce Planning Guide. Knowledge management. Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge.[1] It refers to a multi-disciplined approach to achieving organisational objectives by making the best use of knowledge.[2] An established discipline since 1991 (see Nonaka 1991), KM includes courses taught in the fields of business administration, information systems, management, and library and information sciences.[3][4] More recently, other fields have started contributing to KM research; these include information and media, computer science, public health, and public policy.[5] Columbia University and Kent State University offer dedicated Master of Science degrees in Knowledge Management.[6][7][8] History[edit] In 1999, the term personal knowledge management was introduced; it refers to the management of knowledge at the individual level.[14] Research[edit] Dimensions[edit] The Knowledge Spiral as described by Nonaka & Takeuchi.
Strategies[edit] Motivations[edit] Retaining and Transferring Knowledge. HR: de nieuwe Knowledge Manager? Knowledge Management: het toverwoord van de jaren ‘80 en ‘90. Documenten die makkelijk terug te vinden zijn in grote databases, maken de kennis van een organisatie expliciet én houden de expertise vast. Tot daar de theorie. Maar wérkt het ook? Herkent u de volgende situatie? Uw organisatie heeft tijd en geld vrijgemaakt voor het vullen van een database (SharePoint) met een groot aantal documenten. Deze documenten worden zorgvuldig opgesplitst in stukken die op zichzelf kunnen bestaan.
Hoe komt dat toch? 1. Alleen ontbreekt in de database een cruciaal element. “Conversations are the stem cells of learning.” “Knowledge is only valuable if it is going somewhere -if it is flowing and being shared.” 2. Het maximaal benutten van het lerend vermogen van de teams én het slim gebruik van sociale netwerken. Zet een Yammer-netwerk op (vergeet de community managers en de policy niet). 3. “Sharin g what you know does not diminish its worth but instead increases its value.” Knowledge sharing culture creation. InShare96 There is a fundamental problem that exists in the typical business workplace today.
Chances are that you or someone in your office is already painfully aware of it. We’ve seen an explosion in the number of people whose jobs are directly related to their expertise, and for whom ‘what they know’ has become a kind of ‘insurance’ plan. Have you ever heard a colleague proclaim “If I’m the only one who knows how to do this, ‘they’ can never fire me.” We’ve all heard similar comments and perhaps even nodded along, or said the words ourselves. In today’s economy innovation is incredibly important for virtually every organization. In this article I’ll talk about shifting from a knowledge hoarding culture to a knowledge sharing culture in your organization. Defining Knowledge Management & Knowledge Sharing So what is knowledge management? Finally Ron reminds us that without using the ideas and knowledge that we’ve worked so hard to cultivate and share, the process cannot payoff.