Workforce Planning Guide. Knowledge management. Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge.[1] It refers to a multi-disciplined approach to achieving organisational objectives by making the best use of knowledge.[2] An established discipline since 1991 (see Nonaka 1991), KM includes courses taught in the fields of business administration, information systems, management, and library and information sciences.[3][4] More recently, other fields have started contributing to KM research; these include information and media, computer science, public health, and public policy.[5] Columbia University and Kent State University offer dedicated Master of Science degrees in Knowledge Management.[6][7][8] History[edit]
Retaining and Transferring Knowledge. HR: de nieuwe Knowledge Manager? Knowledge sharing culture creation. InShare96 There is a fundamental problem that exists in the typical business workplace today.
Chances are that you or someone in your office is already painfully aware of it. We’ve seen an explosion in the number of people whose jobs are directly related to their expertise, and for whom ‘what they know’ has become a kind of ‘insurance’ plan.