Welcome to the Virtual Crash Course in Design Thinking. Welcome to the d.school’s Virtual Crash Course resource page! We know not everyone can make a trip to the d.school to experience how we teach design thinking. So, we created this online version of one of our most frequently sought after learning tools. Using the video, handouts, and facilitation tips below, we will take you step by step through the process of hosting or participating in a 90 minute design challenge.
If you choose to participate, in 90 minutes you will be taken through a full design cycle by participating in The Gift-Giving Project. This is a fast-paced project where participants pair up to interview each other, identify real needs, and develop a solution to “redesign the gift-giving experience” for their partner. NO PREVIOUS DESIGN EXPERIENCE REQUIRED. Through this experience we hope you will take away some of the basic principles of Design Thinking and start to adapt them into your personal and professional routines. Below, you will find three sections: Gear Up! HCD Connect Methods. Image Result for. 10 Design Principles From The UK government | Service Design Programme.
Post written by Paul Thurston The UK Government has recently (3rd April 2012) published a list of 10 digital service design principles, and what’s more they are really rather good. To read the full descriptions and view related case studies for the design principles go to: www.gov.uk/designprinciples Each principle is backed up by a definition and a simple example of how the principle has been implemented in government services. What’s clear from the way these principles are presented is the shift towards a user-centered approach to design; this is great as it pushes the demand and emphasis onto users of government services across all platforms.
From a service design perspective this provides a great reference point for agencies trying to convince government (local and national) about the power of focusing on service users during the design process. My particular favourite is ‘Start with needs’ with a caveat that this refers to ‘Users needs and not government’s needs’.
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