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If you liked this post, please do share it! I’ve had the privilege of knowing visionary entrepreneur Lilach Bullock for a couple of years now, and learned a great deal from her along the way. http://digitalmusings.net/qa-with-forbes-socialmedia-power-player-lilachbullock/

Q&A with @Forbes #socialmedia power player @lilachbullock

#SMPro Social Media Spotlight: Interview with Will Russell

http://www.business2community.com/expert-interviews/smpro-social-media-spotlight-interview-with-will-russell-0418438 As part of the #SMPro Social Media Spotlight Blog Series , this interview highlights Will Russell: San Francisco resident, soccer fanatic, and founder of online marketing consultancy Will Russell Marketing .
http://socialmediachat.wordpress.com/2013/01/09/arts-diablo/

The Performing Arts get Social with Social Media

Diablo Ballet – Robert and Hiromi The performing arts are about change and evolution.
You are here: Home / Bucket List / Facebook Fan Page Tips – Melanie Nelson #BBSradio http://whoismicheleprice.com/facebook-fan-page-tips-melanie-nelson-bbsradio/

Facebook Fan Page Tips - Melanie Nelson

http://socialmediachat.wordpress.com/2012/08/14/post-vacation-open-mic-on-smchat/ Post-Vacation Open Mic If you read my blog, you may have seen my post on vacations that don’t go quite the way they are planned and you’ll understand why I am just now posting the framing for tomorrow’s SMChat – my Saturday-Saturday vacation turned into a Tuesday-Tuesday vacation with a lot of gyrations Saturday through Monday. Since I’ve been up since 3AM with less than 4 hours sleep and it’s now 10PM, I’m not sure I could string together enough coherent thoughts to develop and frame a topic the way it deserves to be done, so I’m asking for your help.

Post-Vacation Open Mic on SMChat

A great deal has been written on the topic of social media in business. http://www.strategicdriven.com/marketing-insights-blog/social-media-strategies-and-business-social-media-marketing/

Social Media Strategies And Business; Social Media Marketing

Social Workplace Chat #SWCHAT - STS

http://www.stopthinksocial.com/swchat/ The Social Business Transformation strategy CHANGES is a process designed by StopThinkSocial and Enterprise Strategies to help companies transform the way they do business to embrace the qualities and business benefits of being social. Over the next few weeks we will be taking a deep dive into each of these process steps. This weeks topic is E for EXECUTE where we look at the specific steps required by the business to deliver the transformation process, and how to evolve through the various maturity steps for sustained adoption. Background On Monday 1st Apr, Liz Christopher will host our #SWChat Social Business Live Show (see here for more details on the show) a prelude to our Thursday Twitter Chat event.
Happy 3rd Birthday #SMChat! This weekend, April 22nd to be exact, marks the THIRD anniversary of #SMChat! Can you believe it?

Yippee, We’re Three!

http://socialmediachat.wordpress.com/2012/04/16/yippee-we-are-three/

Signs of The Times

http://fohboh.com/profiles/blogs/signs-of-the-times#ixzz1r22uGko2 I have always believed in signs. I have also always believed that if we all spoke the same unspoken language we could dance around wars and confrontations. I also believe in aliens and fairies but that is another story. So here is the correlation to the above claims: Recently, something relatively alien to me was presented in the form of the ultimate unspoken language, sign language.

Fri Mar. 11th - #usXsw

http://usxsw.posterous.com/pages/day-1-fri-mar-11th Friday March 9th 1st Session : 9am to 11am (EST) • Host: Lewis Poretz - Technology Early Adopters Break - Trivia 11 -11:30am (EST) • Dave Reynolds - Jeannette Baer Break - Charity 11:30 - 12 Noon (EST) • Margie Clayman - Dave Reynolds
Lots of buzz and interest on mobility these days, and discussion around how it could impact the further adoption and use of social media. Like so many other technologies, the benefits can sneak up on you. So today, #SMCHAT is officially launching a new series on Mobility. Once each month we’ll cover the latest trends, case studies, and insights as they relate to the expanded use of mobile technologies and applications.

Social Mobility (the series frame): What are the possibilities?

Tis’ the season for Customer Service Superstars to Shine…they have the most opportunity right now to dazzle and impress. It seems that in many places they are doing that…especially when it involves Social Media sites and online reputations. What about the people you are dealing with in a store? It seems that online customer service expertise is not translating to in-person transactions….and I know I’m not the only person who feels this way.

Tis’ the Season for Customer Service Superstars to Shine

3 Tips to Use Social Media for Exceptional Customer Service

I immediately tweeted at the company's Twitter account relaying my vexation with its menu’s vague messaging. Despite my 140-character attempt to address the issue, I received no response. This is an example of poor, modern-day customer service.

31 Signs You’re Still Not Serious About Social Media

As social media marketing matures, it’s time for marketers to get serious about their social media efforts. Social media marketing can no longer be a test on the side where no one’s paying attention. The bottom line is that social media marketing must be part of your marketing plans with strategic goals and related metrics.
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