Knowledge management. Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge.[1] It refers to a multi-disciplined approach to achieving organisational objectives by making the best use of knowledge.[2] An established discipline since 1991 (see Nonaka 1991), KM includes courses taught in the fields of business administration, information systems, management, and library and information sciences.[3][4] More recently, other fields have started contributing to KM research; these include information and media, computer science, public health, and public policy.[5] Columbia University and Kent State University offer dedicated Master of Science degrees in Knowledge Management.[6][7][8] History[edit] In 1999, the term personal knowledge management was introduced; it refers to the management of knowledge at the individual level.[14] Research[edit] Dimensions[edit] The Knowledge Spiral as described by Nonaka & Takeuchi.
Strategies[edit] Motivations[edit] Knowledge-at-work: Corporate memory - the hard way. The dream: One of the central themes of KM is the design, building and maintenance of an effective 'corporate memory', a repository, a dare I say it, knowledge-base.
Here the intellectual jewels of the organization will reside, easily accessible, expertly indexed, intuitively browseable. Here experts and novices will come for self-help knowledge, they will find the correct solution quickly, be able to apply the solutions with confidence, and learn from the 'collective experience of the organization'. There is only one problem! This is a real dream. Where did we go wrong? The Academy of Management Review, Vol. 16, No. 1 (Jan., 1991), pp. 57-91. PROPOSAL FOR International and Interdisciplinary Workshop on Building, Maintaining, and Using Organizational Memories. IJCAI-99 Workshop on Knowledge Management and Organizational Memories Important Dates |Submission Procedure |Topics Organizing Committee |Programme Committee Knowledge Management (KM) is one of the key progress factors in organizations.
Actualizing Organizational Memory with Information Systems. + Author Affiliations Preservation of organizational memory becomes increasingly important to organizations as it is recognized that experiential knowledge is a key to competitiveness.
With the development and widespread availability of advanced information technologies (IT), information systems become a vital part of this memory. Knowledge Integration for Building Organizational Memories. Ulrich Reimer Swiss Life, Information Systems Research Group, Postfach, CH-8022 Zürich, Switzerland ulrich.reimer@swisslife.ch Abstract: The paper starts with a discussion of the roles an organizational memory (OM) should play and what kind of knowledge should go into it.
We then identify two kinds of integration problems. The first one is concerned with integrating the knowledge bases of different knowledge-based systems employed in an organization into one physically or virtually unified knowledge base which is to be considered as part of the organization's OM. Knowledge Management and Organizational Memories. Knowledge Management and Organizational Memories presents models, methods, and techniques for building, managing and using corporate memories.
These models incorporate knowledge bases, ontologies, documents, FAQs, workflow systems, case-based reasoning systems, multi-agent systems, and CSCW. The book is divided into five parts: methods; knowledge-based approaches; ontologies and documents; case-based reasoning approaches; and distributed and collaborative approaches. Content Level » Research. WorkBrain: Merging Organizational Memory and Workflow Management Systems. Christoph WargitschBavarian Research Center for Knowledge-Based Systems (FORWISS) Am Weichselgarten 7, D-91058 Erlangen-Tennenlohe Thorsten Wewers, Felix TheisingerUniversity of Erlangen-Nuremberg Computer Science Research Group B Martensstr. 3, D-91058 Erlangen Abstract.
Despite the enthusiasm, the workflow management idea faces currently, some problems occur when setting up large workflow applications for complex business processes. Organizational Memory by Luis Pestana Mourão. Hi, I´m Luis Mourão, a portuguese student at a Technology and Information Systems Doctoral Program in the University of Minho, Portugal.
Our research in progress aims to deepen our understanding about Organizational Memory as the support for the Organizational Mind. Prof. Phd Isabel Ramos is my thesis adviser. Thanks for visiting my Website!!! The Critical Importance of Organizational Memory - Sumac. We’ve all seen them – spreadsheets that have gotten out of hand; with columns going on into infinity.
Some nonprofits rely on them entirely, with their organization’s data scattered across dozens of spreadsheets. How can anyone possibly use this information? That’s the problem: they can’t! Keeping information in a spreadsheet is like archiving it. You might as well pack it away in a box and store it in the basement to collect dust. So, what’s the problem? Organizational Memory. Organizational memory. Organizational memory (OM) (sometimes called institutional or corporate memory) is the accumulated body of data, information, and knowledge created in the course of an individual organization’s existence.
Falling under the wider disciplinary umbrella of knowledge management, it has two repositories: an organization's archives, including its electronic data bases; and individuals’ memories. Kenneth Megill says corporate memory is information of value for re-use. He views corporate memory from the perspective of information services such as libraries, records management and archival management.[1] Organizational memory can only be applied if it can be accessed. To make use of it, organizations must have effective retrieval systems for their archives and good memory recall among the individuals that make up the organization. Biggness and Institutional Memory.
Let's enter the last pages of a short essay, Hamlet without the Prince of Denmark: How development has disappeared from today’s ‘development’ discourse, by the economist Ha-Joon Chang... Even if the total number and the capabilities of the individuals involved are the same, more and better ideas will be produced by individuals working together in a productive enterprise through cross-fertilization of ideas than isolated individuals running their own oneman operations.
Memories that are scattered across a wide area of space or cyberspace have limited social benefits. The Need for Institutional Memory in Volunteer Programs. Home >> Hot Topics December 2003 By Susan J. Ellis Responses for this topic One of the most frustrating aspects of change in organizations is that new ways of doing things seem to spring up without any consciousness of what happened in the past.
No one wants to be immobilized by resistance to change based on we tried that ten years ago and it didn't work. The Digital Gutenberg Project. Is Organisational Memory a Useful Construct in Understanding Learning Organisations. From the President... Welcome to the website of the Australian Association for Research in Education. AARE is a large, national, member-run organisation for educational researchers and educators, and our association plays a critical role in supporting and strengthening major research partnerships and networks for the Australian educational research community.
More... AARE-NZARE Joint Conference 2014 The website for the joint AARE-NZARE Conference, to be held in Brisbane from the 30th of November 2014, is now live. We look forward to seeing you in Brisbane in 2014. 2013 Conference Papers now Available Details of all papers presented at the 2013 conference have now been entered into the conference paper archive. Click the link to the left to access and search the database. AER Open Access 'Highlight Articles' A selection of six articles from the Australian Educational Researcher has been made available free of charge for a limited time.
New Grant Funding for SIGs Read our Blog. 04af1a. Institutional memory comes in two forms: people and documentation. People remember how things work and why. Sometimes they write it down and store that information somewhere. Institutional amnesia works similarly. Preserving your company's institutional memory - Business. RO Communications Jamaica. Institutional Memory - Harvard Business School. Institutional Memory. People may resist the notion of documenting their institutional memory, since the process of documentation can take time and effort that don't really seem worthwhile.
Considerable evidence exists to show that even things that we think we'll remember well ought to be written down anyway. Consider the unreliability of eyewitness accounts of crime. The movie "Rashomon" tells the same story from four different angles, each different from the others. The movie may be fictitious, but its essential meaning is actually quite true: Eyewitness accounts of events are extremely unreliable. Institutional memory.