You’ve Been Escalated: A Guide to Instigating Change. Six Ways to Be a Better Manager. Do good managers look for consensus and strive to predict the future?
7 Questions That Spark Innovation, According to Research. How GE is becoming a truly global network. The company’s vice chairman describes GE’s efforts to bust silos, boost collaboration, and build an internal marketplace of ideas and solutions.
The GE that I work for now is not the same company as the one I joined in 1978, with stand-alone businesses in a holding company. Today, we operate on the premise that our whole is greater than the sum of the parts, and the dynamic networking and exchange of ideas and solutions across GE is a performance differentiator for each business. Close to 70 percent of our business now takes place outside the United States, so this networking exchange needs to reach far and wide.
Use the Science of Persuasion to Sell Your Next Big Idea. PepsiCo’s Chief Design Officer on the Risk That Comes With Innovation. Pepsi has been in hot water lately thanks to a recent ad, which it has since pulled, that featured Kendall Jenner taking part in a street protest.
Last month, during our Innovation by Design conference in Singapore, we sat down with PepsiCo's Chief Design Officer Mauro Porcini, who spoke about how brands deliver their message. His words perfectly apply to Pepsi's current situation, although he was talking about the challenges that come with designing a new product or store. Rate your stay: Strategies hospitals can consider to improve patient experience. By Christine Chang, Research Manager, Deloitte Center for Health Solutions, Deloitte Services LP In the past, customer experience in many hospitals focused predominantly on the high end of the market: concierge medicine and VIP patients.
But customer experience isn’t just a marketing tool and revenue generator focused on providing more cable channels and comfortable chairs to the top one percent. Today, hospitals should consider thinking about the customer experience more broadly – from how patients experience health care even before the point of care, to how family members and loved ones also go through the patient journey. Customer experience can directly improve patient health, patient satisfaction, and savings – all increasingly important in today’s value-based care market. Some innovative health systems are creating new roles to focus on this, and are offering a suite of services tailored specifically to the patient experience. Marc Andreessen: “Take the Ego out of Ideas” When Marc Andreessen wants to think about deep issues like the state of the economy and technological change, he mentally spars with the likes of Peter Thiel, Elon Musk, and Larry Page — the people he says are the most audacious people who have worked in Silicon Valley.
“I have a little simulation of Peter Thiel. He lives on my shoulder right here. What's Blocking Corporate Creativity? In today’s unforgiving business environment, it can sometimes be difficult to squeeze often-elusive creative thinking into workplace processes.
Companies want results-driven methods that fit the metrics — and hopefully the forecasts. Ideo Studied Innovation In 100+ Companies–Here’s What It Found. The global design firm Ideo set out to answer this question by studying the company’s 26-year archive of projects that focused on clients’ internal team dynamics, as well as external sources focused on innovation (including Fast Company‘s annual Most Innovative Companies lists).
Defining what innovation meant across many different companies was complex, but ultimately, Ideo found that the most important element is the organization’s ability to adapt and respond to change. In the end, Ideo identified six basic vectors that it says are instrumental to an innovative, adaptive company: Purpose, experimentation, collaboration, empowerment, looking out (i.e. staying informed about what’s happening in the industry), and refinement (the ability to successfully execute new ideas). Guided by these six principles, Ideo created a survey aimed at teams within larger organizations that would help team members understand how they’re performing. The “C” Word.
The Innovative Power of Criticism. The business world is awash in ideas for new products, services, and business models.
Thanks to powerful ideation approaches such as design thinking and crowdsourcing, it has become incredibly easy and relatively inexpensive for companies to obtain a vast number of novel concepts, from both insiders and outsiders such as customers, designers, and scientists. Yet many organizations still struggle to identify and capture big opportunities. A division head at a global consumer electronics corporation recently told me, “We have a mass of ideas, but honestly, we don’t know what to do with them. While we’ve tried to explore some unusual avenues, we’ve ended up committing ourselves to ideas that are already familiar.” From what I have observed, his company is the rule rather than the exception. Light Bandit. As much as we love having windows in every corner of the house, there are just some places where one can’t be installed, requiring it to rely on artificial illumination even during the day.
The Light Bandit is a facility designed to bring natural sunlight into those unfortunate areas of the house. Welcome to Inc.com. How-to-optimize-brainstorm-sessions-for-introverts. How U.S. reshoring will force Canadian manufacturers to innovate — and change the very nature of the sector. Earlier this year, consulting company Alix Partners released a report that showed the United States had reached cost parity with Mexico as a preferred near shoring location, and that it would reach similar parity with China by 2015.
In lay terms, that means it costs American companies no more to keep their production on home turf than it does to offshore it to traditionally low-cost locales in the far east. The cost difference between locating operations in the U.S. or overseas has been rapidly shrinking over the past few years, leading U.S. companies to repatriate approximately 50,000 manufacturing jobs between 2010 and 2012. A report released last year by the Boston Consulting Group showed 37% of manufacturing companies with revenues of $1-billion or more were considering re-shoring their operations.
Great Management Questions from Paul Graham, Jim Collins, and Other Business Leaders. When it comes to mobile tech, Canada can’t afford to be complacent. 11 Ways Big Companies Undermine Innovation - Scott Kirsner. By Scott Kirsner | 1:00 PM October 21, 2013 In centuries past, explorers searched for the legendary city of El Dorado, where everything was made of gold.