Canvas collection I - A list of visual templates - Andi Roberts. I have been using in my coaching, facilitation and training work,the very well known Business Model Canvas from the best selling book Business Model Generation, pretty much since it came out.
Off the back of that, I got involved in the crowd sourced follow up book Business Model You (spot my photo in the contributors section!). More recently I have been using the template from the book Value Proposition Generation, for work around account planning and product / service innovation. Overall using canvasses is a good thing, but they do have their downsides: Since working with these, I have seen quite a few different canvas variations pop up. Here is a non definitive list of canvasses I have come across. PLEASE NOTE: I am curating these canvases into a single location, but do not hold the copyright – For further use of the images / canvases, please read the license that goes with them. The Situation-Behavior-Impact-Feedback Tool.
© iStockphotosankai Use this tool to help people grow.
Imagine that you recently gave some feedback to a member of your team. You told him that his meeting agendas looked great, but he needed to improve his presentation skills. You follow up a few weeks later to find out why he hasn't made any changes. You discover that he didn't understand what he could do to improve – your feedback simply prompted more questions. The Situation – Behavior – Impact (SBI) Feedback tool helps you to deliver more effective feedback.
About the Tool Developed by The Center for Creative Leadership, the SBI Feedback Tool outlines a simple structure that you can use to give feedback: Situation. All About 5 Why. If you’re doing lean, you will encounter people telling you to do “5 Why” everywhere.
And the method sounds simple, just ask “Why?” Five times to find the root cause of a problem. However, there is a surprising amount of depth to this, as well as some pitfalls. The Process Audit. This purpose of this article is to describe a framework Hammer refers to as the Process and Enterprise Maturity Model (PEMM).
The model emphasizes a whole systems' view where managers think in terms of end-to-end processes rather than activities or functions, and develop process oriented people rather than supervising and rewarding people for focusing on narrow functional goals. The model includes five process enablers and four enterprise capabilities. The process enablers include: Design - how the process is to be executed, Performers - the knowledge and skills of the people involved, Owner - the senior executive responsible for the process, Infrastructure - the systems that support the process, and Metrics - the measurements used to track the performance of the process. The four enterprise capabilities are: Speed Boat - Innovation Games. Goal: Identify What Customers Don’t Like About Your Product or Service Customers have complaints.
And, if you simply ask them to complain, they will. This may be OK, but be careful: the seemingly harmless snowflakes of a few minor problems can quickly become an avalanche of grievances from which you can never recover. I’ve sat through a few of these “let it all hang out and complain about anything sessions,” and just about everyone leaves the room tired, and frustrated. Think ‘angry mob’ and make certain you know where the exits are located. It doesn’t have to be this way. The Game To collaborate online, click on the Speed Boat image. This metaphorical game can be altered to suit your needs. Why It Works While most customers have complaints, few customers are genuinely “against” you or your product.
Leanpub. Relationship Management: The Big Picture. Watch Andrew’s Video: The Five Pitfalls of Relationship Management From Expert for Hire to Trusted Partner Competition, commoditization, client sophistication, and transparent markets mean that few services can be truly differentiated in their own right.
Strong, enduring client relationships, therefore, are the lifeblood of most organizations. Long term relationships serve another key function in today’s tumultuous markets: they reduce risk for both clients and service providers. It’s not easy, however, to develop and sustain trusted client relationships. Stakeholders Identification and Mapping. Elevator Pitch – Gamestorming. Note: This approach is meant to be pretty flexible- other idea generating and prioritizing techniques may be substituted within the flow to suit the circumstances.
Would like to hear how others approach this challenge. -James Object of Play: What has been a time-proven exercise in product development applies equally well in developing any concept: writing the elevator pitch. Whether developing a service, a company-wide initiative, or just a good idea that merits spreading, a group will benefit from collaborating on what is- and isn’t– in the pitch. Often this is the hardest thing to do in developing a new idea. Number of Players: Works as well individually as with a small working group Duration of Play: Long- save at least 90 minutes for the entire exercise, and consider a short break after the initial idea generation is complete, before prioritizing and shaping the pitch itself. BAIN Company - Top 10 Management Tools. Here are 100+ Management Models in PowerPoint. Practical Tools & Templates: Choose from 500+ in our Resource Library.
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