Home. Collaborative User-driven Innovative Platforms — Research Updates | DTU Business. Action_programme_presentation. Ministry of Employment and the Economy - Publications. How to manage innovation | Toolbox - For User Driven Innovation and Labbing. A Living Labs network for user-driven innovation of ICT services — Nordforsk. Services only become valuable in use – this is a central premise in service management. Quality perceptions and experiences are formed in use or during consumption. Value is created in cooperation with customers or users, and assessed in the context of its intended use.
Companies that aim to develop innovative products or services should place a stronger emphasis on understanding the users’ value creation processes, resource constellations, and the relationship between the quality of the technical solutions and user-perceived quality. It is critical to identify and understand mechanisms in which value emerges for a customer or a user and its relationship to the technological platform for the service. Users should be invited and given the opportunity to act as co-creators in an innovation system, particularly evident in development of new ICT infrastructure, services and media. The project will combine research from a series of disciplines, such as:
Open Living Labs | The First step towards a new Innovation System.