Business Model Generation. Business News & Strategy For Entrepreneurs. 3 Email Apps to Rework Your Workflow. Before the swell of social-media emails hit our inboxes, we were already drowning.
Then along came waves of daily deal offers, only making things worse. Now, "Inbox Zero" -- the concept of responding to, filing or deleting every email, every day -- is such an against-the-tide effort that Merlin Mann, the efficiency evangelist who dreamed it up, has been writing a book on the topic for almost four years. Perhaps his time would be better spent writing than triaging. Clearly, we're all gasping for air.
Customer Development.