Social Monitoring

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http://www.socialbrite.org/2010/12/16/12-free-tools-to-measure-your-social-influence/

14 free tools to measure your social influence

A screenshot of the TwitterPoster visual application. ( Image by mil8 )
http://www.seomoz.org/blog/segmenting-social-traffic-in-google-analytics If you use Google Analytics, you've undoubtedly seen a report like this: The problem is, there's no breakdown of "social media" in this view of traffic sources, and with the dramatic rise of social media marketing, marketers need an easy way to segment and "see" this traffic separately from the rest of their referrers. We know it's mixed in with "referring sites" and "direct traffic" but luckily, there's a way to extract that data in just a few simple steps.

Segmenting Social Traffic in Google Analytics

http://www.cisco.com/en/US/products/ps11349/index.html

SocialMiner - Products & Services

Cisco SocialMiner Now when your customers post on social media, learn how to respond to them fast, really fast. (1:17 min)

Social Media Monitoring and Analysis with Alterian SM2 (Formerly Techrigy)

http://www.alterian.com/socialmedia/ Build brilliant social media strategies and campaigns that give you the insight you need to understand your audience, using SDL|SM2's unique social media data, services and analytical tools