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The Insight Value Chain is Broken. It’s 3am on a Sunday morning, and I just wrote a 20 question survey that I want to share with you to better understand the agony and the ecstasy of one piece of the insight value chain – qualitative research. I believe in the value of talking to real people about the products and services I help my clients develop and sell. I believe in being a member of a reality-based community. And I believe that evidence and empiricism often lead not only to incremental improvement, but also to great leaps of imagination and invention. I believe in it so strongly that I’m building a business around it, and working only with clients who are willing to give evidence a shot. Still, I feel saddled with a tradition of “research” for gathering this evidence. But tradition is not the only reason that the standard operating procedure has become standard. How Sample is Collected is Broken.

Maybe you’re lucky, maybe there is a customer or prospect database. Screeners and Profiles are Broken. Trust is Broken. Post-it Table. Posted on June 9, 2012 by saya Combining post-it stickers and tables together, Italian team Soup Studio has created this Post-it Table for architects, designers, writers or other people that need to write or draw on paper from time to time. Designer: Soup Studio.

CRM - The Enterprise Cloud Computing Company - Salesforce.com Europe. Top 30 Open-ended Questions. Open-ended questions are one of the most important tools for those who sell (as long as you listen). They help you gather information, qualify sales opportunities, and establish rapport, trust and credibility. If you consider yourself a professional, own (absolutely know) a repertoire of powerful open-ended questions … questions that are answered by more than a simple yes or no … questions where the prospect / customer gets directly involved in the sales discussion.

The key here… Ask the question and let the prospect/ customer give you their answer. No leading. No prompting. No interrupting. Just in case you’ve not had the opportunity to put yours down in writing, here are some of our favorites. Write down the ones you find valuable. It’s all about sales®. If you like these questions, you might also like the author’s message on commitment called Cross The Line. Top 30 Open-ended Questions To see all of this article instantly, please sign up for free below. How to Answer the Interview Questions about Competencies - Free sales training advice UK. Ice Breakers - Communication Skills Training from MindTools. Easing group contribution Get meetings going with James Manktelow & Amy Carlson. Ice Breakers can be an effective way of starting a training session or team-building event. As interactive and often fun sessions run before the main proceedings, they help people get to know each other and buy into the purpose of the event. If an ice breaker session is well-designed and well-facilitated, it can really help get things off to a great start.

By getting to know each other, getting to know the facilitators and learning about the objectives of the event, people can become more engaged in the proceedings and so contribute more effectively towards a successful outcome. But have you ever been to an event when the ice breaker session went badly? As a facilitator, the secret of a successful icebreaking session is to keep it simple: Design the session with specific objectives in mind and make sure the session is appropriate and comfortable for everyone involved.

When to Use Icebreakers So What's the "Ice"? Questionnaires - Checklist, Paul Bullen, Management Alternatives Pty Ltd. Developing your questionnaire 1. What is the purpose of the questionnaire? 2. Who will use the results? What will be useful to them? 3. What are the broad questions we are hoping to answer through the questionnaire? 4. 5. 6. 7. 8. 9. 10, How many competed questionnaires do we need to do the analyses we are interested in? 11. 12. 13 Have we piloted the questions? 14. 15.