With ActiveInbox, the emails become the tasks. The actioned email will then be tracked by ActiveInbox, ensuring everything important eventually gets done. When you need a contact to do something, you can track it as Waiting On and stop worrying about it for a few days. If it stays blocked, you can then easily dive into your Waiting On list and chase them up. ActiveInbox tracks tasks even after you remove them from the inbox, and adds special buttons to clear your inbox faster. The beauty of achieving Inbox Zero is knowing that you've seen everything important, thus freeing your brain from worrying about nasty surprises or forgotten tasks.
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