The New, Improved Keiretsu<span class="emphasis"></span> Some of Japan’s most dominant companies owe their success not only to technology and process expertise but also to an often-overlooked factor: During the past decade, they’ve been quietly turning their supplier relationships into a tool for innovating faster while radically cutting costs.
Welcome to the new keiretsu—a modern version of the country’s traditional supply system. During its heyday, in the 1980s, the traditional keiretsu system—an arrangement in which buyers formed close associations with suppliers—was the darling of business schools and the envy of manufacturers everywhere. Although there was some tentative movement in the West toward keiretsu-like supplier partnerships at the time, the rise of manufacturing in low-wage countries soon made cost the preeminent concern. CustomerValuePropositionEssentials_eBook.
Service Quality Assurance Inspection Software - QMSIT from ThinkQ - Software for Service Delivery Audits and Inspections. History of Quality. Service Quality Assurance Inspection Software - QMSIT from ThinkQ - Software for Service Delivery Audits and Inspections. Qmp_2012.pdf.
Simply, lean means creating more value for customers with fewer resources. A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste. To accomplish this, lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers. Eliminating waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to make products and services at far less costs and with much fewer defects, compared with traditional business systems.