Service design network Berlin 2010 feedbacks
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Julia Schaeper: Designing for Better Healthcare – How Service Design can help improve healthcare experience | Service Design Network Germany Conference 2012About the Presentation: The UK National Health Service (NHS) is the fourth largest employer in the world with 1.4 million staff through a wide range of organisations, including hospitals, GP surgeries and ambulance services.
Videos & Presentations The videos of SDNC12 First Day presentations are available.
What has the theatre got to do with designing better services?
Tehran GOV Jam 2012
Uinfoshare was Invited by the french PACA region at design days Bruxelles to introduce service design methodologies to public sector stakeholders during a practical workshop on june 7th.
Sometimes the Jam community just blows us away! As you all know, the GovJam is a Pilot event. We are experimenting with some new formats, based around what certainly will be a polished and professional Jam in Canberra.
Le GovJamParis, c’est 2 jours pour innover sur les enjeux du secteur public par le design de services, une rencontre ouverte à tous qui aura lieu du 5 au 7 Juin 2012. En voici les règles . Les places pour le jam sont limitées à 40 participants lors des 2 jours de jam et 80 lors des conférences d’ouverture et de restitution du 5 et 7 Juin, inscrivez-vous !
Le Mercredi 9 Mai 2012 pour cette 5ème édition des Service Design Drinks, Patricia Bastard, directrice du développement France de Yellow Window, présentait le cas : "La Brie : une destination de villégiature privilégiée pour les seniors franciliens" Article : Romain Thévenet. Diffusé sur http://www.designdeservices.org/edito/
Some of the videos and presentations from SDNC12.de are now on-line. If you want to see the presentations again, just check the following links.
Workshop, Service design in practice, Web International Festival 2012 Limoges, join us here : http://webdesign-festival.com/2012/2011/09/sinscrire-aux-conferences-et-ateliers/
We’re always on the look out for people to work with us. We like people who enjoy opening up a subject and crawling around inside, as much as they enjoy polishing it and packing it up.
Engine has developed a number of Service Design toolkits for a range of organisations.
Global Service Jam, le retour !
2012 is fast approaching. To make sure your customer experience resolutions are more practical this time around, we are providing you with our thoughts on some customer trends in 2012. Trendwatching.com have put together “12 Crucial Consumer Trends for 2012”.
It’s that time of the year when you start to draft your New Year resolutions and you want to have a glimpse of what’s ahead to make sure that this time around the resolutions are achievable. Trendwatching.com have put together “12 Crucial Consumer Trends for 2012”. They provided a brief overview of 12 “must-know” consumer trends to assist companies in exploring creative and innovation opportunities to meet the changing needs of the consumer.