When to Use Social Media for Learning. Workplace learning professionals should focus on how social learning - and its associated tools - can help achieve business goals. The transfer of knowledge has always been a social activity. Many years ago, workers learned skills through apprenticeship. Workers in the same location, in the same area of practice would share knowledge, and thereby, strengthen the skills of the group. Today, workers can learn as they work, by connecting with someone with the answers, who may live anywhere in the world. What has changed over time are the skills needed for business success, and the speed at which knowledge is needed to maintain a competitive edge. An organization can no longer only produce products or services; they must know how to do it quickly and well.
In 1966, Peter Drucker coined the term the "knowledge worker. " As organizations became larger, global, and more complex, it became less likely to find knowledge in next office - or when it was needed. Looking at the big picture Michele B. Sense-Making Studies. Shally : Why Sharing Power At Work Is... Harold Jarche | sense-making for the connected workplace. Jay Cross.