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social_media&com_de_crise
Elected officials -- we're seeing more examples of politics mixed in with business Regulators -- think about health care, pharma, chemical, financial services Industry -- are other organizations getting lumped into the issue? Mainstream media -- and the rest of the public not online/in social networks
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It’s absolutely crucial to make sure you are fully aware of what is being or has been said about your business. You may have discovered a Facebook page campaigning against your brand or seen a few negative Tweets, but in order to begin fixing and addressing the problem, you need to know if this is the extent of the problem or merely the tip of the iceberg. There are a huge number of free search tools to help with this, though it is almost always worth paying for professional support to get a full and balanced picture. And listening to what people are saying about your brand in social media needs to be an ongoing process, not something that happens merely during a crisis. 2. Be Open
6 steps to social media crisis recovery / we are social
Nestle_KitKat_case
Create a Page for a celebrity, band or business.
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BP
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volcan_islandais
@ fstarzinskas / c'est là pour ça ! by Jun 4
Très sympa ce pearltrees, je me permet de picorer un peu =) by Jun 4
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