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How to Say What You Really Mean at Work (and Be Heard) How to Provide Excellent Project Management Training. July 14, 2014 | Author: PM Hut | Filed under: Project Management Best Practices, Training How to Provide Excellent Project Management Training By Michelle Symonds The majority of organizations and businesses these days will seek to provide project managers with sufficient training at the beginning of their employment, and at several different points throughout, in order to ensure they are completely up to date with current methods and technology. This training helps enable the project manager to become better at their job and so this type of training is not only highly beneficial to the person receiving it, but it is an investment for the company. Here are a few tips to help you provide an excellent project management training program: Michelle Symonds is a qualified PRINCE2 Project Manager and believes that the right project management training can transform a good project manager into a great project manager and is essential for a successful outcome to any project.

The Etiquette of Digital Communications. Email, texting, instant messages and shared calendars can be effective and efficient ways to communicate. But because they are so easy to access, these forms of electronic communication are also ripe for misuse and abuse. With all of the digital information at our fingertips, there is no excuse for using incorrect spelling or bad grammar. A quick proofread to correct obvious misspellings, bad sentence structure or words with unclear meaning is appreciated in every medium. Tone matters, too. In business, texting is probably the only medium in which the use of text abbreviations is acceptable, but even here they should be used with caution. Another firmly established online convention is to avoid typing in all capital letters as it signifies that you are shouting your message. With so many communication media to choose from, the medium you choose becomes an important part of the message you send.

A handwritten note lends extra weight to thanks for a job interview, gift or meal. Source: How to modernize workplace learning. Top 50 articles of 2013. This is the 6th year that I have produced a list of my favourite articles, blog postings and slidesets of the year, chosen from my annual Reading List. Here they are presented in chronological order with a short quote or image to give you a taste of what each one is about. I’ve also created a Wordle to visualize the key themes in this year’s list – and you can compare it with those I produced for my top articles lists 2008 and 2012 below. January 2013 1 - The Need to Adapt to the Speed of Change or Die: lessons for L&D from the retail industry - Charles Jennings, 16 January 2013 “The point is that L&D departments need to adapt and do things differently, or do different things, if they are to remain relevant. 2- What Do People *Really* Think About That Course You’ve Designed?

“It started with her talking to her screen, cursing it for not being able to log in. February 2013 3 - It’s the end of an era – enter the knowledgeable networker, Ken Perlman, Forbes, 13 February 2013 March 2013 May 2013. 10 Golden Rules for ELearning Design. Too often today you will find organizations hastily slap-together a bunch of PowerPoint slides, upload them into a program like Articulate, click “publish” and call it “elearning”.

The reality is that this type of elearning development is just flat-out ineffective. Any instructional designer will tell you that in order to create effective training, there are certain design principles and models that should be leveraged. Depending on who you speak to, you will likely hear a variety of tips and advice for how to create effective elearning courses. The list below, originally shared by CommLab, are a “golden rules” for elearning development. For some of you, these might just be a reminder… but a little refresher never hurt anyone. 10 Golden Rules for ELearning Design 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Improve Training using the PAF Model.

Instructional designers are always looking for tips and tricks to improve the elearning, or training, that they are developing. There are many successful models available to use today, all of which can be applied (or modified) in their own way to maximize the qualify of materials. Before using any kind of model, it is important to remember that these are meant to be used just as tools to help with the content creation process. To often people look for the “winning formula”, when in reality this does not exist. Learning is dynamic, and therefore so should your approach to content creation.

The PAF Model In this model, “PAF” stands for Presentation, Application, and Feedback. Presentation - In this phase of the approach, learners are presented the content – be it in PowerPoint, programs like Articulate Storyline, through job aids, lectures, or videos. Application - In a controlled fashion, create an environment where users can apply the new information that was just presented. References: Top 10 Reasons to Use 3D Humanoid Vectors Instead of Photographs. Let's take a look at the main advantages of this type of visual. Gender Neutrality: With the growing equality between the men and women performing most of the jobs available today, there is a need to maintain the same equality in their representation within the courses we create.

Using gender neutral visuals helps achieve this. It also helps focus attention on the content, rather than on specific individuals. Unlike the Vodafone 'ZooZoo' advertisements that had the females wearing bows in their hair, most of the 3D humanoid graphics on popular stock photo websites (like Shutterstock, Thinkstock, and Istock) do not represent a particular sex.

Agreed, some of the figures have curves that may make them look female, but, in general, they are just of a generic human shape. I've seen courses where, for lack of a relevant image, the designer inserted one of a person smiling at the camera and doing nothing else (what we like to call a 'pretty picture'). Stop For A Grammar Check: 4 Areas Where To Improve Your Spelling & Grammar. Being a freelance writer or journalist isn’t easy, particularly if you write in a language that isn’t your mother tongue. Yet, many foreign speakers are tempted to write in English because it promises a greater audience and thus better opportunities to earn a living. The drawback is that we are constantly struggling with the details of the little devils in the language. Regardless of how long, how thorough, or how well you have studied and mastered a foreign language, you’re always at a disadvantage to a native speaker. In writing, the accent is easily hidden, but the written word reveals many subtle misconceptions.

Many more tools can help you correct slips of the pen and ensure you use proper English. The Proper Use Of Apostrophes This is a huge pet peeve of mine and few people seem to get it right. The Oatmeal provides a great overview on how to use an apostrophe, including exceptions to the general rule. Catching Homophones Phrases British vs. Sometimes even the spell checker is wrong! How To Start a Project in Microsoft Project: A Step By Step Tutorial. Enter Project Start Date and Task Dependencies Great..

If you have gone this far without any hitch, you are almost there. You are, of course, wondering why all the activities are starting on the same date, right? By default, Microsoft Project will assume the Project and all activities start on the current date. As a Project Manager, let us say you are tied up till the end of August 2013, and hence you would like to devote time to this project only from September 1. Now let's move to the question of how to give instructions to Microsoft Project that our activities need to follow some logical sequence. First off, we know that the second task "Finalize Artist and performance date" can start only after the first task "Call up Artists" finishes. 1) On the Gantt chart. position the mouse on the center of the task bar corresponding to the first task, until the mouse cursor turns into a 4-way arrow.

Now you have completed all task dependencies, subject to the assumptions we have made. Five tips that will increase your Word productivity. Searching for ways to increase your Word productivity may get in the way of your productivity. So here are a few tricks you don't need to go looking for. This post was originally published in the Five Apps Blog on June 2011. Most of us don't have time to discover all the ins and outs of the software we use on a daily basis. We learn on the fly, we occasionally pick up a tip or shortcut, and we grudgingly plow through the Help system when we absolutely have to.

But sometimes, just a few little tricks can make a big difference. Note: This article is also available as a PDF download. 1: Make vertical text selections Usually, we select text horizontally -- a word, a series of words, a paragraph -- from left to right or vice versa. Figure A To make a vertical selection, hold down [Alt] as you drag down through the text you want to highlight. Figure B Although we selected text at the beginning of the lines in this example, you can make vertical selections anywhere on the page. Figure C Other tips? Supporting continuous learning and performance improvement – a vital new area of work. In my previous post I showed that an analysis of how Knowledge Workers like to learn at work suggests that L&D departments should consider working more closely with people managers to support the continuous learning and performance improvement of their people – both in teams and individually.

But of course this isn’t the only reason why they need to do this; continuous organizational learning is a key business imperative – as the University of Guelph points out “continuous learning is increasingly important to the success of the organization because of changing economic conditions. Given the current business environment, organizations must be able to learn continuously in order to deal with these changes and, in the end, to survive.” The University of Guelph also outlines the difference between continuous individual and group learning: “At the individual level, continuous learning is about expanding your ability to learn by regularly upgrading your skills and increasing your knowledge. Learnlets. ABC: Keep it Simple Training. Following my earlier post: ABC: 10 reasons not to create a course – and 10 other options, I have had a huge amount of interest in finding out more about the different ABC (Anything But Courses) options I mentioned.

So in this post I am going to talk about a simple – and low-cost – training model that I recommend whenever there is a requirement for workers to demonstrate they have “learned” (that is read and understood) some content, and can apply it in the workplace. This approach comprises THREE elements: (1) relevant assessment; (2) flexible content; and (3) timely support. Although the three elements are inter-related, they are independently accessible – and the emphasis is placed not on the content but on the assessment. Here’s some more detail about the three elements. 1 – Relevant Assessment This is the key, and in fact the only required, element in the model, and is the means by which an individual demonstrates they can apply what they have learned. 2 – Flexible Content Summary.

ABC: 10 reasons NOT to create a course and 10 other options. My colleague, Clark Quinn, recently wrote a blog post, Yes, you do have to change, in which he explained how he felt that “the elearning industry, and the broader learning industry, is severely underperforming the potential”. He also went on to say: “While the industry congratulates itself on how they make use of the latest technology, the lack of impact is leading a drive to irrelevancy. Learners tolerate the courses, at best. Operations groups and others are beginning to focus on the performance solutions available. Executives are beginning to hear a message that the old approach is a waste of resources.” Readers of this blog know that I have similar feelings, and only recently wrote a recent post about how many packaged instructional solutions (e.g. online courses) are clearly not working.

Clark says “The best way to change is to take that first step.” To start the ball running here are 10 suggestions as alternatives to courses (with some examples). 5 Methods for Social Leadership: Try Reverse Mentoring. Adobe Captivate, TechSmith Camtasia Studio, Articulate Storyline: Production Times. One of the more common questions that I get from new eLearning developers is how much time it will take to produce published content. The answer I provide is dependent upon a couple of factors. For instance, which eLearning tool are you going to use to produce the lessons?

Is it Adobe Captivate? How about TechSmith's Camtasia Studio? Or maybe you're going to use Articulate Storyline? I have extensive experience using Adobe Captivate and TechSmith Camtasia Studio. The production times mentioned above do not include the following: Writing an eLearning script. The production clock begins ticking after you create a blank project, open a project containing previously recorded content, or import external content such as a PowerPoint presentation.

Looking to save time? Create Just In Time eLearning. What's your experience with eLearning production times? Looking to learn Captivate quickly? Assessing the ROI of training. Assessing the ROI of training by Clive Shepherd If people really are your greatest asset, isn't it time to look at your training programmes as investments in your organisation's human capital and not just as an expense?

In this article, Clive Shepherd argues the case for return on investment (ROI) as a primary tool for forecasting and evaluating the benefits of training and explains the steps involved in conducting an ROI analysis. Contents Measuring the success of trainingForecasting and measuring costsForecasting and measuring benefitsCalculating return on investmentMaking ROI work for you Measuring the success of training The evaluation of training, like motherhood and apple pie, is inherently a good thing. And even if training evaluation is undertaken, it is usually at the easiest and lowest level - the measurement of student reactions through happy sheets.

Why evaluate training? Numbers One way of measuring the success of training is the good old ‘bums on seats’. Making ROI work for you. Email Subjects: Specific vs. Vague. What type of email subject gets your attention? This week I deleted 1226 messages from my email inbox. Viewing their subject lines, I was reminded of what typically makes me read a message: specificity--something specific in the subject. These are specific email subjects from my inbox: How to transition to the virtual classroom - an E-book [from a company called NetSpeed Learning Solutions] 2012 Global Ebook Awards Now Open for Submissions [from Dan Poynter, Para Publishing] The Reader - Expanding rail in Seattle [from our mayor] The Reader - Important update on budget priorities [another example from the mayor] The specific subjects offer me something. Compare these vague subject lines: Announcement from XYZ Company [I have disguised the company name] Digest Number 603 [from a professional organization, listing a job opening] Digest Number 605 [from the same association, listing a job opening] Your Confirmation [from a hotel] Those, I ignore.

The "Digests" each list one job opening. How The Pros Do It: Avoiding Embarrassment & Delivering Perfect Presentations. The Four Stages Of The Self-Directed Learning Model. Cooperative competencies. New skills for the learning professional in changing times #chat2lrn. How Your Workplace Can Support Learning Transfer. Five reasons to hate virtual meetings. The Roadmap to Effective Leadership. Small and Mid-Sized Business Training Blog - Informal & Social Learning - Do the Distinctions Even Matter? 5 Ways to Use Goal-Based Learning « Rob's Learning and Technology Blog.

Assessing the Value of Online Interactions by Jane Bozarth. Want Powerful On-the-Job Training? 6 Lessons to Introduce Flexibility in Your Workforce - HR Daily Community. 100+ Video Sites Every Educator Should Bookmark (Updated for 2012) 5 Icebreaker Exercises for Teams. Informal rule of thumb. A new framework for supporting learning and performance in the social workplace. 15 Grammar Goofs That Make You Look Silly. A List of Interesting Mobile Learning Links. Selling It by Jane Bozarth.

5 Tips For Proofreading Your Own eLearning Content. The Unexamined Leadership Program is Not Worth Doing. Coaching Introverts to be Leaders. All About Presentations: 15 Presentation Secrets of Steve Jobs [Book Review] 70:20:10 Tech - Waterfox. The Ultimate eLearning Design and Development Checklist. How To Train Your Team On Zero Budget. Workforce Development Services: A new framework for providing training and learning support in organizations | Workforce Collaboration. Training is like coffee – you need the right blend! | Project Management Training with Ron Rosenhead.

Content Curation and the end of Intellectual Property. Dave's Whiteboard. Trainers and Instructional Design. Tips for Writing Successful Test Questions. 10 Visual Design Quick Tips.