100 Most Frequently Asked Help Desk Questions and Answers. I have been working in IT for way to many years to be still considered a sane and well adjusted individual.
After you spend a few years in this industry you realize that some questions asked by users keep recurring like bad dreams or glitches in the matrix. Below is my attempt to compile a comprehensive list of frequently asked IT questions you might encounter when working as a systems administrator or help-desk drone. All of these are actual quotes from various ticketing systems and email exchanges. I preserved original grammar and spelling wherever possible. Feel free to print this out and use it in your help desk training manuals. Is it a virus? Illegal Disclaimer: please do not use this for training manuals! 30 Challenges for 30 Days. Did you know that it takes 30 days to form a new habit?
The first few days are similar as to how you would imagine the birth of a new river. Full of enthusiasm it gushes forth, only to be met by strong obstacles. The path is not clear yet, and your surroundings don’t agree. Old habits urge you to stay the same. But you need to stay determined. So, take a moment to reflect on the question ‘Who do I want to be in 5 years?’ Check out this short TED talk first to get inspired: Now pick one or more challenges and stick with them! However, be cautioned, picking too many challenges at the same time can easily result in a failure of all of them. #1 Write a I-Like-This-About-You note/text/email each day for someone (Easy) This is the perfect way to let someone else know you care.
. #2 Talk to one stranger each day (Hard) This is a great one to cure approaching anxiety. . #3 Take one picture each day (Hard) #4 Re-evaluate one long-held belief each day (Intermediate) Do you love yourself? We recommend: How to Do a Proper Self-Review and Identify Your Professional Pain Points (Before Your Boss Does) SExpand It's the end of the year, which means it's performance review season for many of you at work.
Ideally, there should be no surprises in your review, but we've all thought that before. This year, give yourself a self-review so you'll have all the ammo you need to respond to criticism and suggest improvements long before your boss confronts you. Here's how to make that self-review less painful and more useful—not just for this year, but for your whole career.
P Self-reviews are usually the worst part of performance review season. In this post, we'll walk you through doing a real, private self-review, identifying your professional pain points and irritations, and then coming up with solutions that you can bring to the table when you meet with your boss. Step One: Write Down What You Do, What Others Think You Do, and What You Should Be DoingP Once you've finished your two lists, arrange them so your most important and job-critical responsibilities are at the top. Master the Art of the To-Do List by Understanding How They Fail. Hi Janet, Thanks for your interesting piece.
From a GTD perspective, having a long list isn't necessarily a cause for anxiety—in fact, one of the "promises" of GTD is relief from anxiety by getting all the open loops out of your head. That said, I know many folks for whom the promise is never fulfilled, even with strict adherence to GTD principles and practices. So, in that sense, I think you're on to something. The most interesting part of the post for me was the statistics. All in all, though, I found that your stats didn't support your conclusion that to-do lists don't work. 78% of items completed within 24 hours of being listed and 59% of all items marked complete sounds pretty successful to me. Best wishes, Master the New Gmail with These Tips, Shortcuts, and Add-Ons. How to Tackle Three of the Toughest Interview Questions.