Airbnb - Crisis Mgmt
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The Moment Of Truth For Airbnb As User’s Home Is Utterly Trashed | TechCrunch
Important updates to post at end Until now everything has been just great for Airbnb , a service that lets people rent out their homes and become a sort of mini-hotel.Brian Chesky is the CEO of Airbnb . In this guest article he discusses the recent Airbnb user safety incident we reported on earlier today.
On Safety: A Word From Airbnb | TechCrunch
Yesterday we wrote about “EJ,” a woman who had her San Francisco apartment burglarized and vandalized by someone who rented her home for a week via Airbnb. There was some confusion about how Airbnb was and is dealing with the situation.
Airbnb Victim Speaks Again: Homeless, Scared And Angry
This last week we’ve all watched in horror as the story unfolded about an Airbnb user who had her home ransacked a month ago. Other than the sideshow of us getting dragged into the story, it seemed to be winding down yesterday.
Another Airbnb Victim Tells His Story: “There Were Meth Pipes Everywhere” | TechCrunch
Last month, the home of a San Francisco host named EJ was tragically vandalized by a guest.
Our Commitment to Trust & Safety - The Airbnb Blog