Lymba. PowerAgent. Lymba PowerAgent™ uses artificial intelligence to read, rate, interpret, and respond to incoming customer emails with the appropriate knowledge answer in six different languages.
This innovative technology will reduce email response times thereby improving first contact resolution (FCR) scores and customer satisfaction (CSAT) scores for a fraction of the cost of a full time agent. System setup is quick, intuitive, and easy to maintain with a powerful administration workbench. Auto-Answer Harness the true power of this solution through the Auto-Answer functionality. Depending on administrator set threshold levels, Lymba PowerAgent™ will automatically create and close a case and send an immediate email solution back to the customer 24/7/365. Discover Technologies. ABBYY. Vivisimo. Search Technologies. Raytion. Q-Sensei. Perceptive Software. Kapow Software.
Zing. Solr Latency Test on 3 Different JVMs Zing delivers consistently lower latency Fast, comprehensive search is critical to many applications to help users, provide a great experience and speed the flow to a transaction.
Enterprise search applications are often written in Java using Apache Lucene™ or Apache Solr™. By deploying on advanced JVM technology from Azul Systems, companies can improve response times, increase throughput 2-3X and use very large in-memory indices. Azul Zing® is a high performance Java platform that is essential technology for Enterprise search. Zing improves business results through faster response times, more comprehensive search results and a better customer experience. Smartlogic. Enterprise Search Summit. Thank you for making Enterprise Search Summit Spring 2013 a success!
Save the Dates for Enterprise Search Summit 2014: May 13-14 | New York Hilton Midtown Tools, Technologies & Strategies - Evolving For Success Enterprise search is evolving. ConceptSearching.