CRM
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Programme de fidélité
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We created "Premier Circle", a multifaceted conversation club, where VIP customers can ask for expert advice and react to Barclays' initiatives. More intimacy, more loyalty.
Dimelo - Drive profitable conversations with our SocialCRM Suite
Live Chat Support Tool - iAdvize
With iAdvize your agent can get a better understanding of a visitor's context by watching all actions performed on the website in real time. Your account managers will then be able to assist your clients just as if they were right next to them, and if necessary, they can take control of the user navigation .
Commercial Open Source CRM
Sugar is an affordable and easy to use customer relationship management (CRM) platform, designed to help your business communicate with prospects, share sales information, close deals and keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize and adapt to your changing needs. Ideal for small and medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.