Here's Your Mission Statement Checklist Hey <<First Name>>, Why Do Mission Statements Hate Customers? Mission drives experience. Mission statements are great opportunities to simultaneously inspire your employees and customers with a simple, powerful message. We open every meeting with it. Mission statements reflect the culture of your company. They show the world, and your employees, what you value as a company, and what they say between the lines can be very telling. What do you think of these actual mission statements? Here are a few examples of real mission statements our team has noticed recently. What about YOUR customer experience mission? I encourage you to think about the corner of the world you do control. Ready to place your mission statement at the core of your organization? A workshop is a great way to help you and your team deliver a customer experience that gets results. It's not too late to catch our Webinar on Spin Sucks Pro!
Enclosure Decaying hedges mark the lines of the straight field boundaries created by the 1768 Parliamentary Act of Enclosure of Boldron Moor, County Durham. In English social and economic history, enclosure or inclosure[1] is the process which ends traditional rights such as mowing meadows for hay, or grazing livestock on common land formerly held in the open field system. Once enclosed, these uses of the land become restricted to the owner, and it ceases to be land for commons. In England and Wales the term is also used for the process that ended the ancient system of arable farming in open fields. Under enclosure, such land is fenced (enclosed) and deeded or entitled to one or more owners. Enclosure could be accomplished by buying the ground rights and all common rights to accomplish exclusive rights of use, which increased the value of the land. W. Enclosure is considered one of the causes of the British Agricultural Revolution. Early History[edit] Tudor Enclosures[edit] Enclosure riots[edit]
What Tesla Knows That Other Patent-Holders Don't - Walter Frick by Walter Frick | 5:15 PM June 12, 2014 Tesla made a seemingly unusual move today: it invited competitors to use its patents, for free. In a post on the company’s blog, CEO Elon Musk declared that Tesla’s “true competition is not the small trickle of non-Tesla electric cars being produced, but rather the enormous flood of gasoline cars pouring out of the world’s factories every day.” Rather than worrying about car companies copying their technology, Tesla now hopes they will do so, in order to expand the overall market for electric vehicles. This counterintuitive strategy is more than good PR — although that too — say several IP experts. The first thing to note is that Tesla is not truly giving away its secret sauce, the source of its competitive advantage. A Tesla vehicle is quite literally more valuable than the sum of the parts, even when the value of the patented technology is included. But there is another advantage to the strategy.
Intellectual Property, Dissemination of Innovation and Sustainable Development | Global Policy Journal - Practitioner, Academic, Global Governance, International Law, Economics, Security, Institutions, Comment & Opinion, Media, Events, Journal We live in a knowledge economy. The production and dissemination of knowledge will be central to solving the problems of climate change and environmental sustainability, reducing global poverty and addressing other global problems. This article asks: do intellectual property rights – with their increasingly global reach –further or hinder the production and dissemination of knowledge? Experience with genetically modified organisms shows that a model markedly different from the current one is more likely to bring wider social benefits, both in the short and the long run. Indeed, the current system may impede both innovation and dissemination. Policy Implications A well-functioning patent system requires careful attention to a number of details, including: (1) what can be patented; (2) the breadth of a patent; and (3) the standards of novelty that determine whether an innovation is eligible for a patent.
Strategy Is No Longer a Game of Chess - Greg Satell by Greg Satell | 9:00 AM May 27, 2014 Legendary strategists have long been compared to master chess players, who know the positions and capabilities of each piece on the board and are capable of thinking several moves ahead. It’s time to retire this metaphor. The first person to think seriously about how businesses function was Ronald Coase. In the 1980s, Michael Porter built on this idea and made it more possible for managers to act on with his concept of value chains. In effect, competitiveness was the sum of all efficiencies and you created those efficiencies by building greater scale. The world envisioned by Coase and Porter was relatively stable. Yet today we live in a world of accelerating returns, where cost efficiencies can improve exponentially, nullifying scale advantages. So we find ourselves in an age of disruption, where agility trumps scale and strategy needs to take on a new meaning and a new role. However, Amazon is not a conglomerate; it is a platform.
System & Boundaries A schematic representation of a closed system and its boundary Every system is delineated by its spatial and temporal boundaries, surrounded and influenced by its environment, described by its structure and purpose and expressed in its functioning. Fields that study the general properties of systems include systems science, systems theory, systems engineering, cybernetics, dynamical systems, thermodynamics, complex systems and system analysis and design. They investigate the abstract properties of systems' matter and organization, looking for concepts and principles that are independent of domain, substance, type, or temporal scale. Some systems share common characteristics, including:[citation needed] The term system may also refer to a set of rules that governs structure and/or behavior. Etymology[edit] The term is from the Latin word systēma, in turn from Greek σύστημα systēma, "whole compounded of several parts or members, system", literary "composition"[2] History[edit] Subsystem
Simple Rules for a Complex World Artwork: Nuala O’Donovan, Pinecone Heart, 2008, porcelain, unglazed, 27 x 22 x 24 cm Photography: Sylvain Deleu A decade ago, in the course of studying why certain high-tech companies thrived during the internet boom, we discovered something that surprised us: To shape their high-level strategies, companies like Intel and Cisco relied not on complicated frameworks but on simple rules of thumb. This was true even though they were in extraordinarily complex, challenging, and fast-moving industries. The rules were not only simple, we found, but quite specific. We reported our findings in HBR (“Strategy as Simple Rules,” January 2001). Simple Rules in Action The story of América Latina Logística (ALL) illustrates how simple rules can help companies shape strategy in an uncertain environment. In the late 1990s the government of Brazil privatized the country’s freight lines. ALL was spun off from the Brazilian railway authority in 1997 to manage one of the country’s eight freight lines.
Can Nature Be Monetized? A Capital Institute Conversation | Capital Institute Many members of the Capital Institute community believe that the emerging markets for ecosystem services hold considerable promise as tools for redirecting the flow of capital toward economic activities that honor ecosystem constraints. However, a paper that recently circulated among us entitled "The Environmentality of 'Earth Incorporated'" raised some questions that challenge that belief. The author, Sian Sullivan, argues that the “intrinsic fallacy at the heart” of ecosystem services market initiatives is that they attempt to incentivize environmentally ethical behavior. Is it an either or proposition? Below a number of thought leaders of the Capital Institute community engage in a free-ranging discussion of these topics. Pavan Sukhdev, Study Leader of the G8+5 Economics of Ecosystems and Biodiversity (TEEB) project, is a career banker on sabbatical leave from Deutschebank. TEEB was also faced with this tension and its attendant risks. There is a fundamental misunderstanding here.
The New 4Ps of Marketing The 4Ps of marketing, also known as the producer-oriented model, have been used by marketers around the world for decades. Created by Jerome McCarthy in 1960, the 4Ps encourages a focus on Product, Price, Promotion and Place. Recently, the growing influence of the Web has made these classic principles look a bit archaic. First, we need to look at the potential problems with the old way of doing things. Where do the 4Ps of marketing fall short? According to a five-year study involving more than 500 managers and customers in multiple countries published in the Harvard Business Review, the 4Ps of marketing undercut B2B marketers in three important ways. It leads marketing and sales teams to focus too much effort on product technology and quality. If the 4ps of marketing are no longer agile enough to work for modern businesses, what framework should entrepreneurs and marketers look toward instead? S.A.V.E focuses on the Solution, Access, Value, and Education of a product or service. 1. 2. 3.
What’s Wrong with Putting a Price on Nature? by Richard Conniff: Yale Environment 360 18 Oct 2012: Analysis by richard conniff Ecosystem services is not exactly a phrase to stir the human imagination. But over the past few years, it has managed to dazzle both diehard conservationists and bottom-line business types as the best answer to global environmental decline. For proponents, the logic is straightforward: Old-style protection of nature for its own sake has badly failed to stop the destruction of habitats and the dwindling of species. But the rising tide of enthusiasm for PES (or payment for ecosystem services) is now also eliciting alarm and criticism. Skeptics say they’re making constructive criticisms of what they see as blind faith in new financial markets. government’s own expert panel also found that it had “greatly undervalued” what it was proposing to sell.) Not all critics reject the PES idea outright. The first mistake, says Kent H. Writing in Conservation Biology, Redford and co-author William M. fire, drought, disease, or flood. Stuart H. MORE FROM YALE e360