background preloader

Drive for Sales: B2B Telemarketing Tips That Help Close the Deal

Drive for Sales: B2B Telemarketing Tips That Help Close the Deal
The usual pieces of advice such as “make your call more personal” and “listen actively” sometimes don’t count. No matter how telemarketers do it, circumstance often demand for a higher level of strategy to be able to convert prospect into a lead and eventually close the deal over the phone. One of the obstacles of B2B telemarketing is how to effectively convince people that there’s an opportunity and that the prospect needs what you’re offering for them to eventually commit to a scheduled phone call, a face-to-face appointment or even a newsletter subscription. To achieve this, telemarketers need the right skills and the ability to do the following: Confidence over the phoneGood communication skills and minimal fillers such as “uhm” and “ah”Become more conversational and not rehearsedHandle objections properlyProbe and know what questions to ask to identify if there’s a needEmpathize with the prospectBe optimistic Related: Teach Sales Reps to Sound More Natural Over the Phone

Trouble With Singapore B2B Leads? Use Telemarketing One of the reasons why foreign investors fail in gathering B2B leads in Singapore is because they lack the tools necessary for an effective lead generation campaign in the country. While it is true that Singapore presents a lot of business potentials, the problem here deals with how to best contact them. Considering that the best modern marketing tools available, like social media and email, can take a long time to produce the desired results, you know that a better solution is needed. It may be necessary to employ a rather old-fashioned, but still effective, marketing tool – telemarketing. It can get you the desired results faster. Yes, you may be howling in protest over this suggestion. For one, it can speed up the response rate of your campaign. As long as you choose the right set of telemarketers to do your work, things will be all right in the end.

How Successful Singaporeans in Financial Industry Spend their Mornings We all start our day at some point. How we start our day, whether you’re a night owl or a morning person is different from each other. Some of us starts by checking through social media, while others check their emails, some brush their teeth, eat breakfast, exercise, or prepare their kids for school. But which morning routine is the best? There’s no such thing as what we call an ideal morning routine that’s best for everyone. Here are some of the successful Singaporeans in Financial Industry. Tan Chin Tuan: the man who made OCBC Wee Cho Yaw: the dynasty builder Piyush Gupta: Mr. So how does highly influential person start their day the moment they wake up? HABIT #1: They think for the long term “An overnight success is ten years in the making.” ― Tom Clancy, Dead or Alive They all know that success can’t be done overnight. HABIT #2: They create their own routine There’s nothing more dangerous than a resourceful idiot. - Scott Adams Successful people love to optimize. What have you missed?

GUIDE Coaching – Bringing the best out of a B2B Telemarketer | Telemarketers possess both the pride and pressure of the company they’re representing, that is why they need to be continually developed and coached. This is most notable in outsourced telemarketing and lead generation services companies wherein their agent workforce is the product itself. These firms usually have a dedicate team leader, quality assurance analyst, and sales coach to make sure the standards of the company – as well as that of the clients – are met. But how does one really coach a telemarketer, knowing that each one is as unique as the other? Monique Honaman, a partner at ISHR Group, shares in an article about how they created a coaching model called G.U.I.D.E. which stands for: Ground – This step embodies the essence of engagement. Understand – In this step, you and your coachee gain mutual clarity on her intentions and vision, either for the short-term or long-term.

Top 3 Obstacles to Effective Multi-channel Marketing in the IT Industry | IT Sales Leads Marketing That integrated marketing is currently the best approach to IT lead generation is beyond question. However, there are certain factors that could keep you from effectively implementing an integrated or multi-channel marketing approach into your IT lead generation platform. According to the 2013 Quarterly Digital Intelligence Briefing conducted by Econsultancy and Adobe last November 2013, the top 3 main obstacles to effective integrated marketing are: Organizational StructureCompany CultureDisparate Data Resources The results are not surprising. Another factor which makes it difficult to effectively implement a multi-channel B2B lead generation campaign is company culture. Lastly, differing results, opinions, and feedback about the effectiveness of combining various tools gives marketers another reason to doubt their decision to shift to multi-channel marketing.

Make your Business Grow through Effective Corporate Events There has been a lot of talk recently about the continuing emergence of marketing automation systems, with B2B companies investing in lead management and market research tools. This is also true with businesses that want to upgrade their appointment setting infrastructure to increase their sales conversions. But even with such developments, businesses still see great potential in corporate events. Direct marketing and selling are still best implemented through real-time activities such as exhibitions, trade shows, corporate meetings and product launchings. Considering that many B2B buyers prefer direct in-person engagement over emails and inbound calling, it wouldn’t hurt at all to ride this persisting trend. Success in planning and implementing such activities is altogether a different story. Put benefits in mind. Plan the venue and context. Attract the right people. Follow up on newfound partners. Taking all these into account, you might be facing a very difficult task ahead.

Expanding Business in Asia – How Do Multinational Companies Do It? When does a company become multinational? The answer is right there on the terminology used. Regardless of the form it takes, whether multinational company, multinational corporation, international corporation, or transnational corporation, it only refers to one thing – a company or organization offering goods and services that operate in one or more countries. More often than not, the companies (branches) scattered all around the globe are managed from one country, the “home base”. A few examples of multinational companies include Microsoft, Google, McDonald’s, Apple, 3M, Accenture, and Coca-Cola. Why Expand Internationally? The next appropriate question would be, “Why do such big companies expand to Asian countries?” Feasibility studies are done to determine which countries fall under the emerging markets category. Expanding to New Territories A company that’s expanding business in Asia for the first time might have reservations, and that’s understandable. Here are a few tips:

Awards and Recognition - Callbox Sales and Marketing Ranked No. 1 in Sales Lead Generation Services Overall quality score of 9.98 out of 10 Categories: Lead Generation, Tracking, Reporting, and Help & Support TopTen ReviewsTechMedia Network Top 50 Teleservices Agencies 12th in the US Market10th in the International Market Top 50 Teleservices Agencies Ranking Customer Interaction Solutions Magazine Top SMO Service ProviderBased on Customer Satisfaction Ratings Across Nine Performance Criteria Leading Provider of Outsourced Sales and Marketing Services The Black Book of Outsourcing Top Outsourcer of the Year 1st in Percentage Growth of Sales Revenue2nd in Number of Business-to-Business Agents Top Outsourcer Awards Contact Center World

Appointment Setting/Lead Generation | But we do know that if you had to go shop for 20 ingredients to make just 1 cake, you wouldn’t want to have to go to 20 different stores to get them. Not fun. Nor very cost-effective. Your shopping list probably looks like this: List of potential clients with updated phone numbers and email Expert sales callers who need little to no training on prospecting CRM software that can handle high volume call activity Marketing Automation that includes email marketing, social networking and lead nurturing Looks like you need a LOT of things. Or you could save yourself some time and just talk to us right now. You’ll find we do know what you need – a complete lead generation solution – and that ‘s exactly what we have.

Asia Value Investor Conference – 8th December 2015 • Singapore Event Telemarketing Blog Singapore is indeed an ideal place to hold conferences. Another upcoming condference is Asia Value Investor Conference – 8th December 2015. The organizers of London Value Conference have decided to expand their network this Winter by holding their inaugural Asia Conference in Hong Kong. We are honored to be invited as partners for the Asia Value Investor Conference and we believe that such a conference would be beneficial to all investors. You will be treated to insights, shared by a phenomenal line up of speakers and, afford yourself the opportunity to meet other like-minded investors. For those who have not heard of the London Value Conference, it is now into its fifth year and has brought together well-known investors including Howard Marks, Don Yacktman, James Montier, Michael Price, alongside many other notable fund managers. Read whole article here. #singapore conference#Singapore event

The Three-Step Guide to Better Customer Retention Establishing long-term relationships with buyers is important. A loyal client base always comes in handy when you want to generate new and high quality B2B leads. Think of all the referrals you are able to earn! This is why many companies in various industries would rather prioritize customer retention than to focus much of their efforts acquiring new leads. For Bunting CEO Stephen Tucker, B2B marketers will have to emphasize the need for personalization in their content strategies. Step1: Use data to segment your most valuable customers It is crucial to know your customers. After plugging in a personalization tool, a wealth of invaluable data will follow. Learn the Art of Customer Segmentation! Step2: Keep them engaged Keep in mind the objective of retention marketing – to keep your customers engaged and interested in your brand and products. Step3: Reward Do you know who your VIP customers are? Be creative when thinking of other ways to reward customers.

IT Lead Generation for Telecommunication Services Provider Selling telecom services to big companies is difficult especially when you have not identified the right persons who understand the value of your services to their business. It usually takes time and lots of talking just to get through distrustful gatekeepers. Nobody wants to spend the whole time talking to people who cannot make decisions for their business when they know that everyone else is competing for the sale. ITSalesLeads.Com (ITSL) identifies influential corporate decision makers with immediate needs for your services in the telecom (wireless and landline), entertainment and media (cable and satellite), and internet and web services industries. Internet Service Providers ITSL generates leads for internet access providers using data transmission technology such as DSL, dial-up, cable modem, and wireless or dedicated high-speed interconnects. Call or email us today to learn more. Lead GenerationAppointment Setting Read More >> Lead Nurturing Read More >> Market Lists forMarketing

IT Lead Generation: Helping You Find More Prospects and Clients | IT Leads Generation IT Lead GenerationJanuary 11th, 2012 In these day’s world of business, acquiring and applying up to date information systems is really imperative. Companies today operate with being effective and having increased efficiency. With the aid of Information Technology, these goals have been fulfilled by organizations and firms which have been selected to incorporate IT into how they work. However, how does one look for those clients and prospects? Applying IT lead generation to obtain leads is one of the ideal practices you could employ in order to acquire leads. Tags: IT Lead generation, it leads, IT Telemarketing, IT telemarketing call centers Leave a Reply

8 Cool Ways to Improve your Sales Calls - Appointment Setting Singapore Making effective sales calls is as important as acquiring high quality sales leads. To get a prospect to purchase a certain product or service requires a compelling presentation over the phone, one that takes into account these tips from a Forbes article by Tom Hopkins. Develop a professional greeting. Increasing your sales is just a conversation away. Please follow and like us:

Related: