Develop Personas
Project Management (4) A project plan takes into account the approach the team will take and helps the team and stakeholders document decisions made regarding the objective, scope, schedule, resources, and... Creating an interdisciplinary team with the right mix of skills is vital to the smooth and successful execution of any project. Team members may be able to cover multiple roles or there may... Use your kick-off meeting to discuss the business case related to the site, the vision and mission based on user and organizational goals, and the vision for the site moving forward. Website requirements are a list of necessary functions, capabilities, or characteristics related to your website and the plans for creating it. User Research (14) When reporting results from a usability test, you should focus primarily on your findings and recommendations that are differentiated by levels of severity. Usability Evaluation (14) Information Architecture (4) User Interface Design (4)
Being John Malkovich: What is the future of research with wearable technology? | Sydney Design 2014
Explore the way wearable technology is opening up new paths for collecting data but is also impacting the role of the researcher. Imagine being completely immersed in the world of your research subject. Listening to what they hear, watching what they see and looking at the people they’re interacting with. Through a pair of Google Glass, or a Narrative Clip camera clipped on their shirt, or a GoPro mounted on their bike helmet, we can explore and collect an infinite amount of qualitative data from our target audience and the people we design for. Wearable technologies have a profound impact on the way we conduct ethnographic research. Join us to discuss the future of research using wearable technology, facilitated by Ripple Effect Group, a boutique digital consulting company in Darlinghurst.
Changer le monde par le design
« Seuls ceux qui sont assez fous pour croire qu'ils peuvent changer le monde y parviennent. » (Steve Jobs) Bien que la notion remonte à la Renaissance et bien qu'il s'enracine dans plusieurs mouvements créatifs de la fin du XIXe siècle, le design proprement dit est apparu au XXe siècle, d'abord sous la forme du design industriel. Pendant les Trente Glorieuses, ce dernier a connu un véritable âge d'or, celui de la société de consommation de masse, en transformant de manière exceptionnelle la qualité de la production industrielle, grâce à l'adéquation de la forme et de la fonction, principe fondateur de l'« esthétique industrielle » et de la beauté utile (de nos jours, Apple en est le digne héritier). Mais la crise écologique des années 1970 (la pollution se décide à la conception) et la crise morale des années 1980-90 (le design industriel est asservi au marketing) ont conduit les designers à se réinventer. Si le design industriel n'est pas mort, la notion de design ne s'y limite plus.
Insights and inspiration for the user experience community
Storyboards
Storyboard is a tool that helps communicating how a user would experience a product or service and how the proposed design will help them accomplish their goals (user journeys). This methodology has been borrowed by the movie industry and allows describing the interaction between the user and a product/service on one or more frame by showing the key experience touchpoints. Storyboards are great ways to share a concept with clients and customers and make them understand design ideas and decisions. Tool Storyboard can be created in different ways. I put together some Storyboard Tamplates that can help tell the 'story' of an experience. ::storyboard template 1 – one channel (small images, long story) ::storyboard template 2 – one channel (big images, short story) ::storyboard template 3 – multiple channels References Laurel Brenda, Design Research: Methods and Perspectives (London:The MIT Press, 2003).
An introduction to user research techniques — Government Service Design Manual
Accessible Media Player by Nomensa The timeline slider below uses WAI ARIA. Please use the documentation for your screen reader to find out more. This guidance provides a broad overview of the methods and techniques available to conduct user research. More detailed guidance on each of these techniques can be found in the links below. User research can be categorised into 2 broad themes – product research and strategic research. Product research Product research can incorporate both qualitative and quantitative techniques. Qualitative techniques are intensive and often small scale. Quantitative techniques involve higher-volume research, and include online surveys, face-to-face interviews, and involve a structured approach to data collection and analysis. Product-based research can be conducted in-house or via a specialist agency. Strategic research Secondary data, also known as desk research, can be used, and involves the analysis of existing research or information sources. Research methods
Webdesign Inspiration & tutoriels
Trends in interactive design 2013
The Anatomy of an Experience Map
Experience maps have become more prominent over the past few years, largely because companies are realizing the interconnectedness of the cross-channel experience. It’s becoming increasingly useful to gain insight in order to orchestrate service touchpoints over time and space. But I still see a dearth of quality references. When someone asks me for examples, the only good one I can reference is nForm’s published nearly two years ago. I’m often asked what defines a good experience map. But it’s not just about the illustration of the journey (that would simply be a journey map). Rail Europe experience map. The experience map highlighted above was part of an overall initiative for Rail Europe, Inc., a US distributor that offers North American travelers a single place to book rail tickets and passes throughout Europe, instead of going to numerous websites. I almost always apply five critical components that make an experience map useful. First Steps The Lens The Journey Model Takeaways
designresearchtechniques
Agile washing : attention, toxique ! - Keley Consulting
Les méthodes agiles se sont répandues dans de très nombreuses organisations. Mais, dans les faits, elles ne sont pas toujours mises en pratique correctement. Des critiques virulentes s’élèvent même contre elles, sous forme notamment d’un manifeste anti-Agile. Nos recommandations en cinq points pour ne pas s’égarer. Dans le cadre de nos missions au sein des grands groupes, nous constatons que seule une infime partie des projets met réellement en œuvre les méthodes agiles. Les raisons ? Et pourtant, les méthodes agiles ont colonisé le vocabulaire employé dans de très nombreuses DSI et directions métier. Agile : des bénéfices indéniables Les bénéfices des méthodes Agile ne sont pourtant plus à démontrer. Tableau « chaos resolution by adile versus waterfall » Jeff Sutherland, un des inventeurs de la méthode Scrum, rappelle que 50% des entreprises utilisant les méthodes Agile dans leurs projets les utilisent mal. 1) Définir clairement son besoin Le manifeste Agile date de 2001. En synthèse :
