BSI: Standards, Training, Testing, Assessment & Certification

Operations Framework Microsoft Operations Framework (MOF) 4.0 provides relevant, practical, and actionable guidance for today's IT pros. The free, downloadable framework encompasses the entire IT service management lifecycle, providing organizations with the knowledge to seamlessly blend business and IT goals while establishing and implementing reliable, cost-effective IT services. MOF Extended GuidanceThese extensions to MOF function as practical additions to the lifecycle guidance outlined in the framework. MOF Technology LibraryThis series of reliability workbooks provides the knowledge, specific tasks, and schedules needed to keep Microsoft technologies running smoothly so IT can deliver the services an organization expects. What’s New Microsoft Operations Framework New!

itSMF - Conférence ITIL - Bonnes pratiques JCF, conseil et formation en organisation du service, de help-de