Keynote Visitor Insights is a feedback tool that lets you not only listen to your customers, but convert that conversation into business intelligence. Harnessing the voice of the customer provides critical insights that you use to stay ahead of competitors and find opportunity for innovation. Visitor Insights provides a way to measure customer satisfaction, and collect customer opinion on your site, without deflecting them from their intended tasks. Visitors are able to accomplish their goals while providing you with detailed insight. Visitor Insights combines the best of customer satisfaction survey software with web analytics providing usable data from virtually any website. Configurable intercepts allow large visitor samples which provide reliable information on attitudes and behavior. With a single feedback tool, Visitor Insights allows you to collect the behavioral and analytical customer satisfaction metrics that allows you to confidently improve the visitor experience on your site.
Bounce – A fun and easy way to share ideas on a website Energy Efficient Building & Eco Friendly Construction Resour Usability Post Twitter Handbook for Teachers Treejack | Optimal Workshop Information Architecture Validation Software Take the guesswork out of information architecture with Treejack – the usability testing tool you can use to test your IA without visual distractions. Treejack helps you prove your site structure will work before you get into interface design. Tree testing is a usability technique for evaluating the findability of topics in a website. Easy as 1,2,3 “It is so fast and easy to set up that it's really crazy not to use it.” – Jason Holmes, American Greetings Proving an Information Architecture 1. Your “tree” is the site structure, your information architecture. 2. We're here to find out if people can achieve what they came for on your website or intranet. 3. We give you a unique study link that you can email to your users and customers, tweet to the world, or give to a participant recruitment agent or consultant. All systems are Go “Oh yes. User Centered Information Design Tree testing will help you understand: Beautifully Insightful Results Sign up
Low Cost Usability Testing - UserTesting.com About Microformats Designed for humans first and machines second, microformats are a set of simple, open data formats built upon existing and widely adopted standards. Instead of throwing away what works today, microformats intend to solve simpler problems first by adapting to current behaviors and usage patterns (e.g. XHTML, blogging). Microformats are: A way of thinking about dataDesign principles for formatsAdapted to current behaviors and usage patterns (“Pave the cow paths.”)Highly correlated with semantic XHTML, AKA the real world semantics, AKA lowercase semantic web, AKA lossless XHTMLA set of simple open data format standards that many are actively developing and implementing for more/better structured blogging and web microcontent publishing in general.“An evolutionary revolution”All the above. Microformats are not: The microformats principles See the wiki for more detail.
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