40 Brilliant Negotiation Tricks Every B School Student Should Know 40 Brilliant Negotiation Tricks Every B School Student Should Know Posted on January 20th, 2011 While some people are born with great negotiation skills, most of us have to put forth a lot of effort and learn through trial, error and practice what works and what doesn't. Whether you're in business school right now or have just graduated, these negotiation tactics are good to know when you're in the heat of things and can help you get the better end of a deal– no matter what it is. Business Basics These negotiation tactics and tricks will help you lead in business no matter what you're trying to get, whether it's a raise or a better deal on a new refrigerator. Patience. Buying If you're looking to buy, no matter if it's a big or small purchase, consider these methods of negotiation. Take up their time. Selling If you're on the selling end, then these negotiation tactics may suit your needs better and help you make the most from any deal. Leave a Reply
ACDC - Australian Commercial Disputes Centre - What is ADR? What is ADR? print Home » What is ADR? ADR is an umbrella term for processes, other than judicial determination, in which an impartial person assists those in a dispute to resolve the issues between them. ADR is commonly used as an abbreviation for alternative dispute resolution, but can also be used to mean assisted or appropriate dispute resolution. Some also use the term ADR to prevent or manage their own disputes without outside assistance. In family matters it is also referred to as FDR. ( NADRAC , 2003). There are many different forms of ADR. Forms of ADR In facilitative processes an ADR practitioner assists the parties to a dispute to identify the disputed issues, develop options, consider alternatives and endeavour to reach an agreement about some issues or the whole dispute. Some examples of ADR in Australia:
12 Mind-Blowing Statistics Every Marketer Should Know It's no secret that the marketing landscape has changed dramatically over the past few years as social and mobile technologies have gone from early-adopter novelties to mainstream essentials. Still, there are plenty of traditional marketing stalwarts out there who aren't buying all of the social media hype or can't convince their boss or marketing team to experiment in the brave new world of inbound marketing . So we've rounded up a dozen powerful stats that are sure to be eye-openers, if not total mind-changers. 1. 78% of Internet users conduct product research online. That means your website stands a good chance of being a prospect's "first impression." That also means your new business card isn't a business card—it's Google. 2. 3. 78% of business people use their mobile device to check email. 4. 40% of US smartphone owners compare prices on their mobile device while in-store, shopping for an item. 5. 200 Million Americans have registered on the FTC's "Do Not Call" list. 10. 11.
How to Improve Your Negotiation Skills : The BridgeMaker The most important trip you may take in life is meeting people half way. – Henry Boyle Life is a series of negotiations. As teenagers, we negotiated with our parents to borrow the family car or for an extended curfew. Today, we negotiate with our employers for better benefits; we negotiate with our spouse or partner for rights over the remote control to the television and we negotiate when we buy a car. The point is clear, often times in order to receive what we want, we first must negotiate for it. Here’s the rub though, many of us have never received any formal negotiation training. Negotiation is not about taking advantage of someone else. Effective negotiation is based on the following three factors. NeedEmotionAssumptions Need Need is one factor that can negatively impact the negotiation process – need in the sense of being too needy. Time creates another form of a need that can be detrimental to your negotiation success. Step back and recalibrate. Emotions Assumptions
The Institute of Arbitrators & Mediators Australia | Join our panels of professionals today Expert determination is a flexible alternative procedure for the resolution of disputes based upon the decision of an independent third party: the Expert. The disputants agree beforehand to be bound by the decisions of an independent expert. It is often the quickest and most effective way of resolving disputes which are relatively simple in content or are essentially technical in nature. According to the Institute’s Expert Determination Rules the role of the expert is summarized as follows: Emphasize meaning over price = More paid sales If you are a performing musician that sells CDs at your shows, please consider this: Terry McBride of Nettwerk told this story at a recent conference: A band he was managing (Griffin House) was doing the usual thing of selling CDs for $15. They'd mention it once or twice from the stage, and sell about $300 per night on average. He asked them to try a completely different approach: Say to the audience, “It's really important to us that you have our CD. It changes the request from a commerical pitch to an emotional connection. Terry said that the band did this for a while, and soon they were selling about $1200 per night on average, even including those people who took it for free! But the important part came next: Because every person left each show with a CD, they were more likely to remember who they saw, tell friends about it, listen to it later, and become an even bigger fan afterwards. Want to try it? So far this is just rough word-of-mouth from Terry, but it seems like it'd work.
Four Guidelines for Successful Negotiation Let's begin with the assumption that you and your spouse do not agree about something. It may be about how to meet an unmet need, or about a overcoming a thoughtless habit that is bothering one of you. In fact, it may be about anything that has become a conflict. Chances are that you have been responding to this issue in one of three ways: 1) ignoring your own feelings and doing it your spouse's way, 2) ignoring your spouse's feelings and doing it your way, or 3) ignoring the problem entirely. Guideline 1: Set ground rules to make negotiation pleasant and safe. Most couples view negotiation as a trip to the torture chamber. So before you begin to negotiate, set some basic ground rules to make sure that you both enjoy the experience. To be certain that you will have a pleasant and safe negotiating environment, I suggest three ground rules. It's fairly easy to start discussing an issue while in a good mood. Guideline 2: Identify the problem from both perspectives.
25 Fascinating Charts Of Negotiation Styles Around The World Language is only the most obvious part of the global communication gap. Different cultures also have distinct approaches to communication during meetings, as described by British linguist Richard D. Lewis, whose best-selling book, “When Cultures Collide,” charts these as well as leadership styles and cultural identities. Lewis, who speaks ten languages, acknowledges the danger of cultural comparisons in his book: “Determining national characteristics is treading a minefield of inaccurate assessment and surprising exception. There is, however, such a thing as a national norm.” In support of cross-cultural studies, he writes: “By focusing on the cultural roots of national behaviour, both in society and business, we can foresee and calculate with a surprising degree of accuracy how others will react to our plans for them, and we can make certain assumptions as to how they will approach us. Canadians tend to be more low-key and inclined to seek harmony, though they are similarly direct.
109 Ways to Make Your Business Irresistible to the Media Thanks for visiting! Claim your free e-course: "5 Things You Can Do Today To Increase Your Visibility" find media-sexy angles for your bizcreate your own media list and save hundreds of dollarspitch your story to journalists, bloggers and other influencersalways be ready for media exposurewrite your own press release with our paint-by-numbers template Elena Verlee The Passionate Publicist & Be able to walk away :mnmlist - StumbleUpon In any kind of negotiation, your ability to walk away is your strongest tool. Those who can walk away from the negotiation — legitimately walk away, not just make a show of it — are in the strongest position. Those who are convinced they need to make the deal are in the weakest position. This is true of negotiating when you’re buying a car, closing the sale of your new home, haggling in a foreign flea market, or trying to get a raise. It’s also true of anything in life. Know that there’s almost nothing you can’t walk away from. If you are convinced you need a nice house with a walk-in closet and hardwood floors and a huge kitchen, you now have a weakness. If you are convinced that you need Stabucks grande lattes every day, or an iPhone or iPad, or an SUV or Cooper Mini or BMW … you are in the weak position, because you can’t give it up. If you know that there’s almost nothing you can’t walk away from, you can save yourself tons of money.
50 Awesome Posts on Email Marketing Learn the ins and outs of email marketing, including building your email list, crafting the best email content, email newsletter design, and more in this list of 50 awesome posts on email marketing from 2011. Yup, there’s 50 of them, and they’re all awesome. Bloggers, small or large businesses, and Internet marketers can all learn something from this entire collection… Getting Started with Email Marketing Hit the Internet Running: 9 Email Marketing Tips to Get You Going – It’s time to understand email marketing better and this post brings you a few basic email marketing tips that are the culmination of hours of research. Email Marketing: How to Get Started in 1 Day – Email marketing seem too confusing to set up? Email Marketing Tools & Services Email Marketing Services Reviewed – Selecting an email marketing service can be daunting. Building an Email List Email Content Strategies Ethical Email Marketing Email Templates & Design General Tips for Email Marketing Email Marketing Case Studies
When to Make the First Offer in Negotiations Common wisdom for negotiations says it's better to wait for your opponent to make the first offer. In fact, you may win by making the first offer yourself. From Negotiation. by Adam D. Whether negotiators are bidding on a firm, seeking agreement on a compensation package, or bargaining over a used car, someone has to make the first offer. The question of whether to make the opening move plagues negotiators. Because of the inherent ambiguity of most negotiations, some experts suggest that you should wait for the other side to speak first. The dramatic effect of anchors Research into human judgment has found that how we perceive a particular offer's value is highly influenced by any relevant number that enters the negotiation environment. We might expect experts to be immune to the anchoring effect. As this research makes clear, anchors affect the judgment of even those who think they are immune to such influence. Don't be afraid to be aggressive How extreme should your first offer be?
Eye tracking study reveals 12 website tactics Eye tracking studies have revealed valuable information about how people read and interact with websites. One study, Eyetrack III, published a summary of their eye tracking results for news sites. While this is just one eye tracking study focused on a particular type of site, I think there are instructive nuggets here for any informational website. In no particular order, here are 12 results I found particularly interesting. 1.Headlines draw eyes before pictures. But the participants in this study looked at headlines, especially in the upper left of the page, before they looked at photos when they landed on a page. 2. This means you should front-load your headlines with the most interesting and provocative words. 3. The implication is the same as before. 4. No nonsense. 5. Be careful with this one. 6. The point may be that anything at the top of a page will be seen immediately. 7. In online writing as in most ad writing, you have to forget normal paragraph development. 8. 9. 10. 11. 12.
What Makes A Great Cover Letter, According To Companies? Advertisement Ah, the dreaded cover letter. Boring to write, difficult to get right, and you’re usually preoccupied by other things (such as the portfolio and resume, which are also really important). Unfortunately, your cover letter is a company’s first exposure to you, and it determines whether your application is trashed or fast-tracked to the company’s to-hire list. The status of the cover letter is changing in the Web industry. You may be interested in the following related posts: The Old Way: Copy, Paste… Personality-Free Anyone who has ever recruited for a job has received “that letter.” No Sirs or Madams! Addressing an actual person is so important. We trash generic inquiries (i.e. form letters) automatically. I want to click delete if I see “Dear Sir/Madam” or “To whom it may concern.” The worst thing someone could do is send over a generic copy-and-pasted email in which they’ve just changed your name or company name. Bcc Is Not Your Friend We’ve all done it. Really? Be Professional