EXTRA AIRCRAFT | ©Extra Flugzeugproduktions - und Vertriebs - GmbH
Sidney Dekker
Healthcare - Global Air Training
Despite modern equipment, excellent training and continuing research healthcare organisations in all regions of the developed world continue to suffer from high levels of patient safety failures. It is estimated that out of all hospital admissions around 10% suffer unintentional harm and in the USA alone more than 100,000 people may die each year as a result of medical errors. Providing safe health care depends on highly trained individuals with disparate roles and responsibilities acting together in the best interests of the patient. Communication barriers across hierarchies, failure to acknowledge human fallibility, and failures of situational awareness combine to cause poor teamwork, which can lead to adverse events. The aviation industry has recognized that safety requires crew members to receive specific training in non-technical skills, in addition to technical training. Crew Resource Management in Healthcare Human Factors training can assist healthcare staff to:
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National Air and Space Museum | Smithsonian Institution
Food Court (First Floor-East Wing) McDonald's, Boston Market, and Donato's Pizza: hamburgers, French fries, chicken, pizza, salad, milk, sodas, shakes and desserts. 10 a.m. to 5 p.m. daily. Open until 7 p.m. during the museum's extended hours. McDonald's and McCafé (Upper Level, Enter from Food Court) Specialty coffees, teas and frappés. 10 a.m. to 5 p.m. daily. Open until 7 p.m. during the museum's extended hours. Outdoor Kiosk and Cart • Kiosk offers McDonald's quarter-pound hamburgers, Chicken McNuggets, French fries, and beverages. • Carts offer Hot dogs, chips, pretzels, bottled beverages, and ice cream. 10 a.m. to 5 p.m. *Subject to early closure for non-public museum events. Group dining packages »
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Human Factors in Safety Critical Organisations
High reliability organisations require strong human performance to meet safety performance and business requirements. Human Factors skills and knowledge improve safety performance and enhance business performance as your organisation experiences fewer events, delays and rework attributed to human error. Human Factors training originated in the aviation industry following research by NASA which showed that the majority of aviation accidents were caused by human error. A human factors approach to safety differs from traditional safety training in that the focus is less with the technical knowledge and skills required to perform specific tasks, but rather with the cognitive and interpersonal skills needed to effectively manage a team-based, high-risk activity. A key objective is to equip the workforce with a range of non-technical skills that complement technical competency and include teamwork, situational awareness, decision making, communication and workload and fatigue management.
Maintenance Human Factors Instructor Course
The Maintenance Human Factors Trainer course is ideal for participants who will be involved in the development and delivery of training of Human Factors within aviation maintenance organisations. Statistics show that error in maintenance operations significantly contributed to the 70-80% of aviation accidents attributable to human error. EASA regulations require all Part 145 maintenance organisations to implement a programme of Maintenance Human Factors (MHF) training for all personnel involved in aviation maintenance operations. The aim of MHF training is to increase safety, quality and efficiency in aviation maintenance operations by reducing human error and its impact on maintenance activities. The course syllabus fully covers the MHF training requirements for EASA 145 engineering organisations. The 5 day course develops practical skills including instructional techniques, facilitation, critique and feedback. The course package includes:
Crew Resource Management Instructor Course
Our CRM Trainers (CRMT/CRMI) Core course is ideal for delegates who will deliver training programmes for the pilots and cabin crew of airlines and all other aviation operations. The course is suitable for participants who will be trainers in all aviation environments including ground, simulator and line training. The course syllabus meets the CRM training requirements of EASA, CAA, FAA and all major regulatory bodies worldwide. The course is 5 days, covering the up-to-date theory of CRM and also facilitation, critique and feedback techniques, NOTECHS and assessment methods. The course uses case studies of aviation incidents and accidents, including video footage, CVR recordings and investigation board reports. Following successful completion of this course the student will be able to plan, prepare and deliver effective CRM training for pilots, or combined pilots and cabin crew of airlines and all other aviation operations. The course package includes:
Human Factors in Safety Critical Organisations
Human Factors training originated in the aviation industry following research by NASA which showed that the majority of aviation accidents were caused by human error. This training has been extensively developed in the aviation industry and is now a mandatory requirement for commercial flight crews worldwide. Recently, other high risk, high reliability industries in sectors including energy, healthcare, fire service, rail, maritime and petrochemical have recognised the benefits of human factors based error management programs. A human factors approach to safety differs from traditional safety training in that the focus is less with the technical knowledge and skills required to perform specific tasks, but rather with the cognitive and interpersonal skills needed to effectively manage a team-based, high-risk activity. Benefits of human factors training
