What is an Auto Damage Adjuster? - Insurance Navy. An Auto Damage Adjuster, also known as an Auto Claims Adjuster or Auto Insurance Adjuster, is a professional responsible for inspecting vehicle damage in an accident to determine the extent of the damage and repair estimate associated with the vehicle repair or replacement. In the insurance industry, the role of an auto damage claims adjuster involves assessing the damage, estimating the cost of repairs, and negotiating settlements with policyholders or other insurance companies. They are typically employed by insurance companies, and their primary goal is to ensure that the insurance company pays out an appropriate amount based on the policyholder’s coverage and the damage to the vehicle.
The process usually begins with the Auto Damage Adjuster receiving an auto insurance claim from a policyholder. They will then review the policyholder’s auto insurance policy to determine what is covered under their policy.