Philips Home Nebulizer with SideStream Disposable Kit (White) – HelpMedicalSupplies. Shipping & Returns RETURNS POLICY Temporary Refund Updates (Effective March 1st, 2020) Help Medical Supplies will NOT accept returns of any respiratory items (masks, devices, machines, or supplies) REGARDLESS of condition (opened, unopened, new, or used). Once an order ships it is unable to be canceled or returned. The refund policy for the rest of our products reminds the same (as listed below) You may return most new, unopened items within 30 days of delivery with receipt and original packaging for a refund, & a 20% handling / Restocking fee will be the charge on all orders. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
Help Medical Supplies WILL NOT accept returns on any hygienic items. You should expect to receive your refund within 5-7 business days after we receive your return. Returns should be sent to: Help Medical Supplies 11 BRICK COURT SUITE A11 Order cannot be canceled via email, chat or ticket.