Investigation Case Management System | Benefits of CMTS. Many investigative agencies fall into one of two categories when it comes to managing and tracking their cases. One, they have a bloated investigation case management system that offers far more than they need and is difficult to use. Or two – they are using a homegrown system built in Excel or Access that offers only basic functionality and does very little to help them hit their goals. CMTS (Case Management and Tracking System) was built to serve investigative offices of all sizes.
It combines the functionality needed to help investigative teams perform at a high level with the ease-of-use that facilitates quick adoption, consistent utilization and increased efficiencies throughout the agency’s operations. Key benefits of the CMTS investigation case management system include: Of course, more specific benefits of CMTS can depend on an individual’s role. Another benefit you can leverage is quick purchase through the GSA IT Schedule. AML Case Management | Fiserv. The focus of any anti-money laundering (AML) program is the investigation of suspicious activity. AML Risk Manager provides a fully integrated case management solution to streamline compliance operations and help investigators organize, prioritize and manage investigations – while creating a permanent audit trail for regulatory review, if needed. All relevant information related to a case can be stored and easily updated as new information and evidence is uncovered.
How AML case management works: AML Risk Manager generates alerts that are initially reviewed by the analyst If more in-depth review is needed, a case is created and assigned to an investigator The program automatically scans through the account, customer, transaction, know your customer (KYC) and other related information to determine if there is suspicious activity that needs reporting The investigator analyzes the data and decides whether further action is needed. The Usual Benefits of a Case Management System | Kissflow. Almost all organizations manage complex processes that involve heavy documentation and numerous actions.
In law firms, they need to answer client questions, refer clients to the appropriate lawyer, monitor cases, schedule court cases, and complete necessary documentation of all cases. In the field of medicine, patients must be partnered with the correct physician, given appropriate services, supplied medication, and given proper documentation of their medical history. In the business industry, customer needs are addressed, inventories are conducted, cash flow is managed, among other things. All these are complex procedures that are highly collaborative and information extensive. What is the case management system? In this article, the case management system is discussed in the business context. 1. A case can be one of the many issues a business enterprise regularly handles. 2. The workflow is a sequence of processes through which a case passes from initiation to completion. 3. 1. 2. 3. 4. 9 Keys to a Successful Benefits Fraud Investigation | i-Sight.
1. Make an Investigation Plan Before you begin your benefits fraud investigation, create an investigation plan. Conducting an investigation can be stressful, so having a plan in place ensures your team stays on track, logs all of the important data and follows a logical route to a resolution. A thorough investigation plan should include: the scope of the investigationall parties involved in the investigationinvestigation activities/tasks and their deadlinesteam roles and responsibilitiesrisks to the investigation Ensuring you have all the information you need helps the investigation run smoothly and lowers your risk of making costly mistakes. Developing an investigation plan ensures your fraud investigation stays on track. 2. In 2014, the Toronto Transit Commission (TTC) began a benefits fraud investigation after receiving a tip on its “integrity line” about fraudulent healthcare receipts. 3.
Detecting, investigating and preventing benefits fraud takes an advanced skill set and a keen eye. Custom Investigation Management Solution.