The Intention Economy: The Internet As The World Wide City. » Sovereign-source vs. administrative identity ProjectVRM. You know who you are.
So does the IRS, the DMV, and every Website you’ve ever made up a login and a password for — so it could “know” you. But none of those entities really knows you. What they know is what the techies call a namespace. What they have isn’t your identity, but an identifier. Turning Consumers into Customers - Doc Searls. By Doc Searls | 9:46 AM April 12, 2012 The expression “supply and demand” was first coined as “demand and supply,” by James Denham-Steuart in An Inquiry into the Principles of Political Oeconomy, written in 1767.
In his Inquiry, Denham-Steuart says of demand, “it must constantly appear reciprocal. If I demand a pair of shoes, the shoemaker either demands money, or something else for his own use,” adding, “The nature of demand is to encourage industry.” Nine years later, in The Wealth of Nations, Adam Smith wrote, “The real and effectual discipline which is exercised over a workman is that of his customers.
It is the fear of losing their employment which restrains his frauds and corrects his negligence.” The Thinking Behind CareZone. I’m launching a new business today – it’s called CareZone.
I’ve spent roughly 25 years listening and responding to the technology needs of large institutions. It’s a great business. But having seen the benefits technology delivered to enterprises, I’ve always found the most interesting innovations clustered around how those institutions responded to individuals. Technology has given voice to billions of people, and turned the market on its head: institutions accustomed to telling customers and citizens the rules of the road are now faced with individuals who can and do make their own decisions.
Europe Moves to Protect Online Privacy. Mr.
Schrems was intrigued and somewhat rattled. He wasn’t worried about anything in particular. Rather, he felt a vague disquiet about what Facebook could do with all that information about him in the future. Why was it there at all, he wondered, when he had deleted it? “It’s like a camera hanging over your bed while you’re having sex. » Toward a new symbiosis between Demand and Supply ProjectVRM. I’m listening and watching with fascination to Keith Scovell ‘s Shopper Power videos .
In these Keith describes progress being made in a VRM direction by retailers and their upstream suppliers, detailing efforts made by Starbucks , Hallmark, CVS, Tesco/Homeplus, Frito-Lay , Reese’s and other companies — all recognizing that customers’ range of control over interactions in retail environments is increasing dramatically, and will increase a great deal more. I haven’t watched all of Keith’s videos yet, but I’m taking notes as I do, and I recommend that others do the same, if they’re interested in how increasingly empowered and independent customers relate to vendors — especially at the retail level in the brick & mortar world.
Shopper Power Video Version 2.0 Scovell. TEDxAlsace - Daniel Kaplan - "Donner ses données au client : le nouveau paradigme du commerce" - #VRM #QuantifiedSelf. (25) Shared Personal Data: Revolutionizing Customer Relationship. Europe Weighs a Tough Law on Online Privacy and User Data. Tomasz Gzell/European Pressphoto Agency “Companies must be transparent about what they are doing,” said Viviane Reding, the European Commission's vice president for justice.
Michael Löwa for The New York Times Malte Spitz, a German advocate for strict data protection. The proposed data protection regulation from the , a copy of which was obtained by The New York Times, could have significant consequences for all Internet companies that trade in personal data, whether it is pictures that people post on social networks or what they buy on retail sites or look for on a search engine. The regulation would compel Web sites to tell consumers why their data is being collected and retain it for only as long as necessary.
The Only Lasting Competitive Advantage Is Extreme Trust. This past Christmas season Amazon stole business from brick-and-mortar retailers with its free Price Check app for iPhone and Android.
With Price Check, your phone could scan the barcode on any product in any retail store, or simply take a picture of it, and then compare its price with Amazon’s. And, pouring salt on wounds already being nursed by retailers everywhere, Amazon also announced that if you were in a store, used Price Check, and then bought the item from Amazon, you’d get an extra discount--mobile magic for the coupon-clipping set. It's Not Your Relationship to Manage. “We are not seats or eyeballs or end users or consumers.
We are human beings—and our reach exceeds our grasp. Deal with it.” —Preamble to The Cluetrain Manifesto. VRM obs. Index of /CONFIANCE. Mission Impossible: Reaching Customer Service. Your mission, Jim, should you choose to accept it.
Jim, you know the drill. Press the button above, and listen to your message, then read the top secret information below. Our operatives have been unable to get the information they require from eight major companies: DirecTV, Dish Network, Verizon, Comcast, AT&T Wireless, Bank of America, Sprint Network, Sprint Nextel, T-Mobile, and United Airlines. We have tried all the normal processes: emailing from their web sites, calling customer services, even writing letters. Time and again, we have received incorrect or unhelpful information. FAQ - tru.ly. We use our verification partners to authenticate your identity.
This is done by matching your submitted information with that in a national database of government and public data. In order to become verified, specific pieces of information must match. We also use proprietary technology to flag users who may be trying to conduct fraud. Yes, your security is our first priority. MyData : redonner du pouvoir au consommateur - Blogs InternetActu.net. MyData : renverser la relation consommateur, concrètement. VRM obs. Main Page - Project VRM. We're on your side.