It’s True: The World is Simpler than We Think. Key Questions to Ask Before Selecting a Solution to a Business Problem | Quality Management. At the heart of every Quality Improvement Initiative lays a solution to a problem. However blatantly obvious this sounds, business improvement practitioners will be the first to admit the process of selecting, applying and measuring the impact of solutions can be a daunting task itself. You don’t always get the luxury of selecting a “no brainer” solution to close improvement gaps. It’s well accepted that most problem solving methodologies involve 6 generic steps in the Cycle of Improvement. Step 1. Defining the problem Step 2. Step 3. Step 4. Step 5.
Step 6. Step 4 is the real “show stopper” and determines whether all the efforts put into the solution will bear any fruit. If trial and error is at one end of the solution selection scale, how do you go about choosing the most appropriate solution to implement, test and measure the impact, from a collection of ideas or a brainstorm? Most selection techniques revolve around a type of priority grid. 7 Important Principles of Total Quality Management | Quality Management. Guest post from Quin Harris Total Quality Management (TQM) is an approach that organizations use to improve their internal processes and increase customer satisfaction. When it is properly implemented, this style of management can lead to decreased costs related to corrective or preventative maintenance, better overall performance, and an increased number of happy and loyal customers.
However, TQM is not something that happens overnight. While there are a number of software solutions that will help organizations quickly start to implement a quality management system, there are some underlying philosophies that the company must integrate throughout every department of the company and at every level of management. Whatever other resources you use, you should adopt these seven important principles of Total Quality Management as a foundation for all your activities. 1. Quality can and must be managed Many companies have wallowed in a repetitive cycle of chaos and customer complaints. 2. 3. 4.
Finding, and Keeping, Good IT People. Posted on April 6, 2011 Comments (3) Finding good IT people, wherever you located globally, is hard. Waiting for the good IT people to apply for positions, is not likely to gain enough good candidates. To get really good IT people you need to actually manage your current IT staff properly. Then word will get out that your organization is not run by pointy haired bosses (phb) and good IT people will be open to joining. This obviously is not a quick fix. But this practice is the key. If you do this you will also reduce turnover. Like many issues when examined systemically the most important factors to deal with the recruiting problem are often not directly looking at the problem at hand. Good IT people are in demand worldwide.
Related: Dee Hock on Hiring – Hiring the Silicon Valley Way – IT Talent Shortage, or Management Failure? Tell Us What You Want | Social Enterprise. Rencontre avec Benjamin Chaminade, chasseur de tendances et ass kicker. Voilà 6 ans que je cotoyais Benjamin Chaminade sur le web au travers de nos multiples pérégrinations. Benjamin était notamment intervenu dans une conférence que j'avais organisée dans Second Life (InWorld). Nous avons enfin pu nous rencontrer IRL ! CB : Benjamin, peux-tu te présenter ? BC : Je suis avant tout un entrepreneur. J’ai 3 métiers aujourd’hui : - - « Trend Hunter » ou « chasseurs de tendances » : cela touche à l’innovation dans le domaine de la gestion des talents et du recrutement dans un contexte international. - - « Ass Kicker » : je rentre dans une entreprise et je dis au Chef d’entreprise ce que tout le monde pense.
. - - « Shifter » : cela consiste à aider les entreprises à créer une culture de la surprise ; on surprend les candidats, les salariés avec des choses qui n’ont pas été faites ailleurs. Ce n’est pas du benchmark, ni copier la concurrence ! Le DRH devrait être un véritable Chef d’entreprise avec une vraie culture commerciale ! Recrutement = commercial Paie = finance. Entreprise 2.0. Entreprise 2.0. Management 2.0. Entreprise 2.0.