Analytics. Outil Puissant d'Analyse de Marques sur les Médias Sociaux - Talkwalker. Outil Puissant d'Analyse de Marques sur les Médias Sociaux Déjà un utilisateur de Talkwalker Social Search? Français (change) 16, Avenue Monterey | L-2163 Luxembourg | +352 20 33 35 3 43 Copyright © 2015 Talkwalker. Nous utilisons des cookies pour améliorer votre expérience de navigation sur notre site. English Deutsch Español Português Italiano. Facebook permet enfin la modification des commentaires ! C’est une chose que l’on attendait depuis bien longtemps, Facebook vient enfin d’ajouter la possibilité d’éditer les commentaires ! Il est enfin terminé le temps où l’on postait un long commentaire, s’apercevait d’une énorme faute, copiait/collait le commentaire, le supprimait, corrigeait la faute et re-publiait enfin le commentaire en corrigant cette satané faute. Facebook a lancé le déploiement d’une nouvelle fonctionnalité et vous permet maintenant de modifier vos commentaires.
Le réseau social permettait en fait déjà la modification de commentaires depuis longtemps puisque l’on pouvait, aussitôt après publication, et ce pendant quelques secondes, cliquer sur la « croix » de suppression pour éditer rapidement un commentaire fraichement posté. Cela dit, il fallait être assez rapide pour éditer le commentaire dans le petit laps de temps alloué. Comme vous pouvez le voir dans ma capture d’écran, la fonction d’édition est toute simple. Vous avez aimé cet article ? Inactif Connexion. 10 Ways to Deal With Upset Customers Using Social Media.
How are you responding to upset customers? No matter what you sell or what industry you’re in, you’re going to experience negative word of mouth. You know, those customers who are expressing their complaints on social media. It just happens. Things break, problems come up and employees have bad days. But it’s how you handle it that separates you from everyone else.
Remember: Negative word of mouth is an opportunity. A great response strategy can convert angry and upset customers into loyal, raving fans. So get out there and embrace the negativity. . #1: You Can’t Respond to Conversations You Don’t See Great response starts with great listening. Set up Google Alerts for your brand and industry keywords.Keep a close eye on your Facebook page.Listen on Twitter.Depending on the type of business you have, read reviews on sites such as Yelp, TripAdvisor and Zagat.Make a list of any forums or communities where your customers congregate and regularly check in on them. Avoid these situations: “Hey guys!
Twiiter Tools. Whoops Redux: Looks Like Partner Just Leaked Google’s +1 Button For Websites Launch. Oh, Google. Hate to do this again, but you really need to lock up these partners and get your PR in order. A week after we got a pitch from a partner NFC company all-but-confirming that Google’s New York City event would be about their mobile payment system (Google Wallet), another partner has reached out ahead of another announcement. This time, an email seemingly confirms that Google is going to launch their +1 button for websites tomorrow. Here’s the deal: Google reached out to us earlier to see if we’d be interested in getting some “big” news under embargo. We hate embargoes, but Google is generally good at holding them so we play ball from time to time (plus our “sometimes accept embargoes, sometimes don’t” policy keeps everyone on their toes).
Plus, if a partner is sending us unsolicited emails telling us what is being announced, all bets are off anyway. So, we can probably expect a +1 button tomorrow with Clearspring’s AddThis tool on board to serve it up.