Security Guards Officers, Use of Force Continuum, security consultant, Chris McGoey, security guard expert. Use of Force Continuum Security Guards and Officers Security guards and security officers assigned to an active post may find themselves in a situation where they are required to take a criminal into custody or defend themselves.
A training question that always arises is how much force is a security officer allowed use in a tense and potentially dangerous situation? Verbal De-escalation Training—Calm ated Individuals in Your Care. CPI’s training programs focus on de-escalation techniques as a method of prevention.
Communication is a key factor in the ability to de-escalate any situation. The following article was written specifically for law enforcement professionals, but professionals in any field can better prevent crises and benefit from verbal de-escalation training in their workplace by using the five keys to empathic listening, as well as the five ways to remain in control of any situation. Communication is the Key to Crisis De-Escalation by Jerilyn Dufresne A difficult and potentially dangerous situation for officers involves being called to a scene and engaging with a person who may be mentally ill.
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