Google+ Pro Tips Round Up: Week 4. Ahmed Zeeshan. Google+ | The Starter Pack As we’ve seen with the recent posts going around, Google+ users are increasing like never before in the history of Social Networks.
Some figures say we’ve hit 10 million already!! However, I’ve also seen that after signing up, most new +ers go idle and do not log back in to their account. This is certainly true of the 70% of my friends that have joined the network. Therefore, these massive numbers don’t mean anything if people aren’t actually using the network. . - 750 million people on the internet use facebook. . - Early adopters of google+ have had a head start and that puts off the new +ers. I’m sure there can be many other reasons to explain this issue and they’ll all vary from person to person. I’ve attempted to create such a starter pack for the benefit of e-mankind regardless of their background in social media.
Dear Fellow +ers, Hello and Welcome to the next sensational product on the internet! 10 Creative Ways To Use Google Plus Hangouts. 1.
Celebrating Birthdays You are having birthday of your kid and some of family members are not around. Its an inexplicable emotional feeling to see your loved one’s face at his/her birthday. Through Google+ Hangouts other members who are not present and are on different places, can enjoy those moments of celebration. 2. You want to make a dish but not sure about the recipe. Industrial Design » AT&T Reinvigorated. Holistic mobile services for content delivery.
Project Brief:Time: 9 Weeks | Work Force: 12 Designers Role: Research, Data Analysis, Visual Production, Design of New Services, Project Management Goal The goal of this project was to holistically reimagine the service that a mobile voice and data provider offers to its customers. To achieve this, we went through a process of research, synthesis, exploration, and concept development that focused on the experiences associated with being an AT&T subscriber. Tools Used We unleashed a broad range of tools for this project. Primary Research We created and distributed a cultural probe with the focus of understanding how people were using their wireless phone and data services, with a secondary focus of gathering lifestyle and context information on wireless use.
Personas. Passport-blueprint.jpg (JPEG-kuva, 3000×916 kuvapistettä) Mobile Phone Services Reinvigorated. Mobile Phone Services Reinvigorated This project was created within the new Service Design B.F.A. program at SCAD and summarizes the collective work of eleven undergraduate service and industrial design students.
For this project we chose to re-imagine the service that mobile voice and data providers offer to their customers. We chose AT&T as the subject for our research and created new service strategies and touchpoints. Project Timeline: 8 weeks This Project was featured in Service Design Network's Touchpoint Vol. 2 No. 1, May 2010 Our mission was to holistically re-imagine the service that a mobile voice and data provider offers to its customers, from rethinking day-to-day use, to optimizing interactions with customer support, to creating a new infrastructure model. Our first priority was research. Cultural Probes To gain greater understanding of mobile phone users, we created cultural probes for consumers to complete. Other Methods Customer Lifecycle Map. Social Innovation and Service Design. Service Design Techniques: Blueprints.
Blueprint: in action during a workshop 5 steps that can start a blueprintStep 1: AwareSo many service providers focus on what they actually provide and miss out how their potential customers/clients will find out about it, or leave it to the end when the service is produced (handling it in isolation or delegating it to someonelse).
The first step of the blueprint addresses this by asking ‘How do you find out about this service?’ The answer to this question will vary, from service to service, but making time to consider this and knowing where your most valuable/needy customers are is key. The main point is that with cross channel communications, info sharing is part of the main product not a side order or after thought.
Step 2: EngageThe next step explores the access points to your product. Step 3: Use This step is pretty easy for the service designer or manager to answer quite quickly, or is it? Step 4: DevelopHow your use of the service can develop. Hygge Service Design & Innovation. Service design is an emergent inter-disciplinary approach to service development which employs techniques from design, computer science, social science and business.
Our objective is to improve the customer’s experience from the consumer’s perspective by improving the form and functionality of the service. Happiness We strive to create experiences that delight. Service designers are keenly interested in how users feel when consuming a service. Actively addressing consumer happiness in service development programmes is proving to be a key differentiator that’s enabling companies to commercialise new opportunities not being exploited by competitors. Customer Touch-points We strive to create beautiful, functional, and satisfying company-customer interfaces. You can’t design an experience, but, you can design and choreograph the factors that define the experience. Our Approach.