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CONSUMER BAROMETER - insights in online & offline purchase behavior

CONSUMER BAROMETER - insights in online & offline purchase behavior

Working with Default FontSize in Windows Phone 7 Applications Hope you already read my article series "Collection of Windows Phone 7 (Mango) Tutorials". During the tutorial series, we used the common styles "PhoneTextNormalStyle" and "PhoneTextTitle1Style" in the TextBlocks added to the TitlePanel. So what are those? These are all common styles defined by the style library of WP7 SDK. 7 mots les plus importants dans l'expérience client A great customer experience happens where great service takes place. For us to be able to deliver exceptional customer experiences, it’s essential that we correctly understand the nature of customer experience, customer service, and customers themselves. Michal Falcon who blogs about customer experience growing profits and people, recently outlined the 7 most important words or terms you must understand to deliver an exceptional customer experience.

SocialBro Adds A Free Plan For Twitter Analytics & Management Twitter management platform SocialBro is now free — if you have fewer than 5,000 Twitter contacts. The London-based startup, fresh off its newly minted status as a Twitter Certified Partner, is offering the “Free Cloud” plan to introduce startups and small businesses to its dashboard. The plan is available to users with a Twitter community of 5,000 or below. The SocialBro platform works alongside Twitter publishing clients and offers HootSuite integration. Here’s a look at a sample dashboard: Among the features offered in the free plan: Qui sont les leaders britanniques de 2012 et de l'expérience client Que pouvons-nous apprendre d'eux? «LE BLOG DU CLIENT Why have I been making such a big fuss of leadership, management and employee engagement? Some of you – especially those of you that focus on strategy, process or technology – might have noticed that I have increasingly made a big thing of leadership, management, employee engagement and organisational effectiveness. Why? This is the third year of the Nunwood Customer Experience Excellence Index in the UK and here is what the 2012 report says:

The best online video from Facebook, YouTube, and more! (And yeah, it's free.) Discover videos you and your friends will love. Get the best of web video, personalized to your interests and available wherever you are. Get the Free App or Try it on the Web The freshest video from your favorite people and places. collects and organizes the latest videos from YouTube, Vimeo and your friends on Facebook and Twitter. Shelby learns what you like. Excellent Analytics— free Google Analytics Addin for Microsoft Excel About Excellent Analytics “I’ve been using GA for quite some time and fetching data from GA was the most boring part of the job. But with Excellent Analytics, things became interesting again. [..]

Ne confondez pas avec l'engagement de l'expérience utilisateur - Michael Schrage by Michael Schrage | 10:00 AM December 5, 2012 Mobile designer Luke Wroblewski captures the conundrum perfectly: What explains the great “Android Engagement Mystery“? The numbers don’t lie. The Android operating system has been outselling Apple’s iOS by nearly a 5:1 ratio. Android dominates “device share.” Transitional Interfaces — Design/UX Designers love to sweat the details. Much time is spent pixel-fucking buttons, form styles, setting type, & getting those icons as sharp as a tack. A+, great job, don't stop you guys. ...but there's little consideration about how it all fits together outside of a static comp. You tap a button and the form just ...appears? You swipe to delete an item and it just vanishes?

10 Heuristics for User Interface Design: Article by Jakob Nielsen Summary: Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines. Visibility of system status The system should always keep users informed about what is going on, through appropriate feedback within reasonable time. Match between system and the real world scrapmetal axe: Photoshop Tutorial: Creating a Real Looking Flag I use displacement maps to make my flags look real. The following tutorial will explain how to make a life like flag using Adobe Photoshop. First you need the ingredients. What you need is:a) A Flag b) Silk textureYou can find both on Google; however, if you don't wanna bother, feel free to use these:Silk, Pakistani Flag, US FlagWhen you're all set, open the silk image and resize it to your desire. Next you want to convert the file into gray scale.

The Full Value of Mobile Webinar The Full Value of Mobile With mobile, we are no longer seeing consumers taking linear shopping paths that begin and end on the same device: while many users start their journey on mobile and complete purchases on the phone, many also start on mobile and end up buying in-store or on different devices. The iOS Design Cheat Sheet Volume 2 - Ivo Mynttinen / User Interface Designer Displays, dimensions and icons. This article is outdated. View new version The Full Value of Mobile We need a little more info to calculate ROI. To calculate your ROI we need you to upload a Google Click Type Report for your mobile campaign. We'll walk you through the process step-by-step. Not a Google Ads Display Network customer? The Google Ads Display Network can help you create all types of ads and track your budget, campaigns and results. Learn more about the Display Network.

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