Social engineering (security)
Social engineering, in the context of information security, refers to psychological manipulation of people into performing actions or divulging confidential information. A type of confidence trick for the purpose of information gathering, fraud, or system access, it differs from a traditional "con" in that it is often one of many steps in a more complex fraud scheme. The term "social engineering" as an act of psychological manipulation is also associated with the social sciences, but its usage has caught on among computer and information security professionals. All social engineering techniques are based on specific attributes of human decision-making known as cognitive biases. These biases, sometimes called "bugs in the human hardware", are exploited in various combinations to create attack techniques, some of which are listed. The attacks used in social engineering can be used to steal employees' confidential information. Quid pro quo means something for something: U.S.